ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,967)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,967)

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Great team !

Reply from Russell Smith

September 15th, 2025 12:32 PM

I'm grateful for your feedback. Knowing that you had a positive experience means a lot. If there's anything more I can assist you with, please don't hesitate to reach out. Thank you for choosing ALCOVA Mortgage.

Robert makes the process easy and is very clear as to what is needed. He tells you what hes going to do and then does it! I've had previous mortgages with him, just finished another and will go nowhere else in the future.

Reply from Robert Bates

September 12th, 2025 04:52 PM

Kurt, I truly appreciate your feedback. It's great to know that the process felt straightforward and transparent for you. I value our ongoing relationship and I'm grateful for your trust in handling multiple mortgages over the years. If you...

Vanessa and her team are awesome and on top of it which makes a stressful time more smooth and pleasant.

Reply from Vanessa Williams

September 15th, 2025 01:48 AM

Sara, I'm glad to know that my team and I could help make the process smoother for you during this time. I understand how stressful these situations can be, and it's always my goal to ease that as much as possible. If you need any further assistance...

The Team was good to work I Thank them for everything. But Jeremy Casiano is one in a million this Man is great Let me say that again this man is GREAT...He will fright for you until the very end .I Want to give Up so many time but I would...

Reply from Jeremy Casiano

March 25th, 2026 01:30 PM

Mr. Ricky! Thank you so much for allowing me to work the home purchase for you! I hope your home is filled with love!

they work fast and kind and respectful

Reply from Matthew Miller

September 12th, 2025 01:23 PM

I appreciate your feedback. I'm glad to know that you felt well taken care of throughout the process. If you need any future assistance, please feel free to reach out.

Deanna was patient and thourough. She was able to effectively answer my questions, calm my nervousness, and efficiently make any necessary updates in a timely manner. Deanna was a pleasure to work with!

Reply from Deanna Johnston

September 14th, 2025 06:47 PM

I'm grateful to hear about your positive experience, Keshia. It was a priority for me to address your questions and ensure you felt comfortable throughout the process. Your mention of the updates being handled efficiently is much appreciated....

Deanna was amazing to work with! She replied quickly to every question and kept me updated throughout the entire process. She made sure documents were in on time, even on a Saturday. Information was explained clearly with helpful videos, which...

Reply from Deanna Johnston

September 14th, 2025 06:02 PM

Your feedback is truly appreciated, Dejhanera. I'm pleased to hear that my efforts to keep you informed and the use of videos helped make the process smoother for you. Ensuring timely document handling, even on weekends, is something I strive...

Eddie was exceptional! He took the time to explain every single thing to us and as first time home buyers, his advice was beyond appreciated! He took our calls after normal business hours and made sure everything got done as quickly as possible....

Reply from Eddie Vera

September 11th, 2025 06:46 PM

My dear friends, I’m truly delighted that you’ve found such a beautiful home. Thank you for your kind words — now let the housewarming party plans begin!

Several challenges from the sellers HOA and the seller to complete the closing, however the team worked through all those challenges and delivered.

Reply from Russell Smith and The Dream Team at...

September 11th, 2025 06:36 PM

David, navigating challenges like those from the HOA or sellers can be tricky, but I'm pleased to hear that we were able to work through them for you. Delivering results despite obstacles is important, and I'm glad it worked out well in the...

Answered the phone every time. Full control of the process.

Reply from Jamey Roberts

September 14th, 2025 03:21 PM

I'm glad to know that my availability and handling of the process met your expectations, David. If there's anything more I can do to assist you, please don't hesitate to reach out.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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