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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

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Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
  • S
    Sheila L
    Durham, NC
    Posted on December 18th, 2025 01:29 PM
    Scott does a great job explaining the loan application and closing process. He's great at crunching numbers and knows the intricacies of qualifying for and closing loans. Hes also easy to contact and approachable and very patient which is great...
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  • C
    Charles B
    York, SC
    Posted on December 18th, 2025 01:20 PM
    well informed through the whole process very nice people to work with would do it all over again if I had the chance
    Reply from Olan Carder
    December 18th, 2025 11:22 PM
    Thanks, Chuck!! We are thrilled for you and hope you enjoy your new home.
  • B
    Ben F
    Posted on December 18th, 2025 12:44 PM
    I had a lot of questions around loans, amortization, and other things . Sheri talked through all of it with me, ensured all questions were answered and was very thorough and phenomenal to work with!!
    Reply from Sheri Wall, CMA
    February 11th, 2026 11:35 PM
    Ben, thank you! I love working with clients who want to fully understand the numbers and how everything fits together. Your questions were thoughtful, and I’m glad we could walk through each piece in detail so you felt confident moving forward....
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  • B
    Benjamin R F
    DURHAM, NC
    Posted on December 18th, 2025 12:43 PM
    I had a lot of questions around loans, amortization, and other things . Sheri talked through all of it with me, ensured all questions were answered and was very thorough and phenomenal to work with!!
    Reply from Sheri Wall, CMA
    February 11th, 2026 11:36 PM
    Ben, thank you! I love working with clients who want to fully understand the numbers and how everything fits together. Your questions were thoughtful, and I’m glad we could walk through each piece in detail so you felt confident moving forward....
    read more
  • for
    Ty'leik Mason
    Encompass
    J
    Jonathan S B
    Martinsville, VA
    Posted on December 18th, 2025 11:40 AM
    The time and patience you had. Being understanding about the situation and me not knowing how to do a few things. all the extra help was so important
    Reply from Ty'leik Mason
    December 22nd, 2025 09:11 PM
    I'm glad to hear that the time and patience I offered made a difference for you, Jonathan. It's important to me that you felt understood and supported throughout the process. If there's anything else you're uncertain about or need assistance...
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  • A
    Angelia B
    Stuarts Draft, VA
    Posted on December 17th, 2025 08:38 PM
    Wasy and quick communication, very prompt to respond to emails. Clear and concise direction on tasks.
    Reply from Michelle Fix
    December 18th, 2025 03:23 AM
    Thank you for choosing me to help you with your mortgage needs again. If you need any more guidance or assistance, feel free to reach out at any time. I am always happy to help!
  • for
    Ty'leik Mason
    google
    T
    Tabitha P
    Posted on December 17th, 2025 08:34 PM
    Best experience ever. Helped me get my credit in line to become a home buyer. Couldn't have asked for a better person.
  • A
    Andrea R W
    Dayton, VA
    Posted on December 17th, 2025 06:45 PM
    Robert made the complicated loan process so easy. He answered all of my questions promptly and gave me helpful tips. It felt like he was caring for me like he would his own family. I never felt scared or overwhelmed thanks to his exceptional...
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    Reply from Robert Bates
    December 17th, 2025 07:51 PM
    Thank you, Andrea, for your thoughtful review. I'm really glad I could make the loan process smoother for you and provide the support you needed. It's important to me that my clients feel comfortable and confident throughout. If you have more...
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  • for
    Chris Montgomery, NMLS ID#2296647
    Encompass
    L
    Linda B B
    Verona, VA
    Posted on December 17th, 2025 05:36 PM
    he always returned phone calls
    Reply from Chris Montgomery, NMLS ID#2296647
    December 17th, 2025 05:42 PM
    Thank you Linda !! Merry Christmas
  • for
    Nabria Beck
    Encompass
    S
    Shanida Z G
    Florence, SC
    Posted on December 17th, 2025 05:26 PM
    Nabria demonstrated outstanding professionalism, strong attention to detail, and a proactive approach in resolving conflicts.
    Reply from Nabria Beck
    December 22nd, 2025 08:57 PM
    Thank you for your feedback, Shanida. I’m pleased to know that my professionalism, attention to detail, and proactive approach made a positive impact. If you need any further assistance or have additional questions, I'm here to help.
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance