ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,954)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,954)

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5 Star

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Working with Russell and his team was an excellent experience from start to finish. Communication was outstanding. They kept us informed at every step, responded quickly to questions, and made sure nothing fell through the cracks. The entire...

Reply from Owner

December 20th, 2025 02:38 AM

Thank you for taking the time to leave such a thoughtful review! Working with you was a pleasure, and I’m glad our communication and process helped make everything feel organized and easy. Congratulations on closing, and thank you again for...

Reply from Russell Smith and The Dream Team at...

December 17th, 2025 07:12 PM

Kalin, thank you for sharing your experience. I’m pleased to hear that the communication and organization met your expectations and contributed to a smooth process. It’s important to me that everything is clear and stress-free, so it's great...

Friendliness of the people that we worked with.

Reply from Will Blaylock - Alcova Mortgage - N...

May 23rd, 2026 03:13 PM

Thank you for the kind words! We enjoy our fantastic clients so much and love seeing clients happy and Home for the Holiday season! #LOANOKE

The friendly professional and timely manner

Reply from Jae Goess

December 17th, 2025 03:01 PM

Congratulations Ruth! I'm glad to hear about your positive experience. It's always my priority to ensure a smooth and pleasant process. If there's anything else you would like to discuss or need help with in the future, please let me know.!

Sarah is wonderful. I communicated via all sorts of channels: text, call, email. And she always responded quickly. If I asked her about something she didn't know, she would tell me she wasn't sure, and that she would get back to me on it, and...

Reply from Sarah Dudley

December 22nd, 2025 02:46 PM

I appreciate your kind words, Justin. It's great to hear that my responsiveness across various communication channels was helpful for you. I believe in being honest and thorough, so getting back to you with accurate information is always my...

Sam is swell.

Reply from Owner

December 17th, 2025 04:45 PM

More like swoll 💪! 😂 But seriously, thank you so much for the review & trust! Congratulations on your home purchase!

Mitch our loan officer was prompt, informative, so nice and thoroughly explained our loan to insure our understanding. We appreciate your efforts in making this a seamless transaction. Thank you for everything Mitch.

Reply from Mitch Sellers

December 22nd, 2025 03:50 PM

Glenn, I'm pleased to hear that the loan process was smooth for you and that the explanations were helpful. It's my goal to ensure everything is clear and straightforward. If there's anything else you need or any future questions arise, feel...

Rebecca went above and beyond to get us the best available interest rate. Her expertise and knowledge made the process so easy. She took all our texts and calls, and answered all our questions big or small. It was a delightful experience to...

Reply from Rebecca Haas

December 17th, 2025 02:07 PM

I'm pleased to hear that you felt supported throughout the process, Rita. Securing the best interest rate for you was a top priority, and I'm glad my expertise could make everything straightforward. Answering all your questions and being there...

Rebecca Haas is knowledgeable and clear in her communication, truly lending confidence to the experience of a first-time home buyer like myself. She is personable, patient, and gracious, and makes a potentially stressfulprocess run smoothly....

Reply from Rebecca Haas

December 16th, 2025 08:40 PM

I'm pleased to hear that I could make your first home-buying experience a smoother and more confident one, Alice. It's important to me that my clients feel supported and informed throughout the process. Your kind words about my approach mean...

Constant communication both by text and email. All questions answered promptly.

Reply from Angie LaFon

December 19th, 2025 05:48 PM

I'm glad to hear that the communication met your expectations, Martha. Keeping you informed and responding to your questions promptly is a priority for me. If there's anything else you need or any other way I can assist you, feel free to reach...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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