ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,951)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,951)

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Very helpful during the whole process. Patient and understanding of all our needs and concerns.

Reply from Cristina Osborne

January 19th, 2026 02:45 PM

I appreciate your feedback, Bradley. It's important to me that the process felt supportive and tailored to your needs. I'm glad to have been of help throughout. If you have any more questions or need assistance in the future, please feel free...

Ty'leik went above and beyond to ensure I understood everything along the entire process!

Reply from Ty'leik Mason

January 19th, 2026 03:00 PM

I appreciate your feedback, Anjanette. Ensuring clarity throughout the process is something I focus on, and I'm glad that was helpful to you. If you ever have more questions or need assistance down the line, I'm here to help.

Just the overall service and timeliness of the process to include the communication.

Reply from Timothy Grainger

January 19th, 2026 04:26 PM

I'm pleased to know that the overall service, timeliness, and communication met your expectations, Dequan. It was my goal to ensure a seamless experience for you. If there’s anything more you need or any questions arise, I’m here to support...

She was always available to answer any questions I had. Stayed in touch throughout the whole process. Very efficient and the closing was very smoothly. As always, Michelle and her team show compassion, professioand provide excellent customer...

Reply from Michelle Fix, NMLS ID#235608

January 15th, 2026 06:31 PM

I'm grateful for your kind words, Kim. It's important to me. Thank you for your trust and feedback. If there's anything more you need, I'm just a call away.

is a very nice and polite person. was right up on everything from the beginning. She also kept us updated on what was going on and how long it would take everything went smoothly.

Reply from Sarah Dudley

January 19th, 2026 04:31 PM

I appreciate your thoughtful comments, Melissa. Keeping you informed and making sure everything proceeded smoothly was my goal from the start. If you have any more questions or need further assistance, I'm here to help. Thank you for the kind...

Very helpful and gave quick responses

Reply from Stephen Knorr

January 19th, 2026 05:46 PM

I'm pleased to know that you found my assistance helpful and appreciated the quick responses, Allison. It's important to me that you feel supported and informed throughout the process. If you have any additional questions or need further assistance,...

Sandy is a great communicator, kept me in the loop at all times. Sandy does her job impeccably. As a customer I did not have to worry about anything, Sandy does it all, and she will always have my business.

Reply from Sandy Bogese

January 19th, 2026 03:58 PM

It’s wonderful to hear that you found my communication helpful, George. Keeping clients like you informed and at ease is a priority for me. I’m glad that you felt confident throughout the process. Thank you for your trust, and I look forward...

Have worked in coordination with Ken and other clients. Ken is extremely diligent, honest, forthcoming, and analytical. I would recommend

Sarah was great to work with and made the process of buying a new home easy.

Reply from Sarah Dudley

January 19th, 2026 07:32 PM

I'm pleased to hear that working together made your home buying process easier, Darrell. If there's anything else I can assist you with now or in the future, just let me know. Thank you for your feedback!

Time ongoing feedback, providing insight, sourcing of resources, sharing best practices.

Reply from Elliot Roberts, NMLS ID#455393

April 21st, 2026 12:27 PM

I am grateful for your review, Carol. It's encouraging to know that the ongoing feedback, insights, and resources I provide are valuable to you. I strive to share best practices to help my clients make informed decisions. If you have any more...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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