ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,948)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,948)

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Im a teacher and was often busy during "business hours". Josh would take my calls and answer texts from home if I was unavaliable during the day. His explinations were always clear and he let me ask all the questions I needed

Reply from Joshua Morgart

February 4th, 2026 08:48 PM

I'm glad to hear that my availability and clear communication made a difference for you, Brandi. Balancing schedules can be challenging, so I'm pleased I could provide support when it was convenient for you. If you have any more questions or...

Great person always there to answer any questions that you have. Highly recommend

Reply from Jason Inglish

February 1st, 2026 08:30 PM

Jordan, thank you for sharing your thoughts. Being available to answer your questions is an essential part of my role, and I'm glad you found it helpful. Your recommendation means a lot to me. If there's anything more I can do for you in the...

How understanding Zach was with the reality of the busyness of life, while at the same time trying to get all of the paperwork done for closing on a new house. He was patient, and his assistance in thinking through the loan application as well...

Reply from Zach Melder

February 4th, 2026 03:03 PM

I'm thankful for your kind words, Jonathan. Balancing life's demands with the process of securing a mortgage can certainly be challenging, and I'm glad I could provide the support you needed. If any other questions come up or if there's anything...

Wonderful communication! Sheri made sure we understood every step and ensured we got the best loan program to fit the budget. Highly recommend!

Reply from Sheri Wall, CMA

February 4th, 2026 04:37 PM

I really appreciate your positive feedback, Jason. It was a pleasure guiding you through the loan process and ensuring everything was clear at each step. I'm glad we could find the right program to suit your needs. Thank you for recommending...

Jeremy did a great job educating and advocating for me! highly recommend!

Reply from Jeremy Casiano

March 25th, 2026 01:30 PM

I'm glad to hear that you felt well-supported and informed throughout the process. Thank you for your kind words and recommendation, Chelsea. If there's anything else you need, please don't hesitate to reach out.

She worked good with me and keeping up with communication. Gave me advice where I needed it.

Reply from Lindsay Frangie - ALCOVA Mortgage

February 2nd, 2026 08:37 PM

I'm so happy to hear that effective communication and advice were beneficial to your experience, Michael. It's important to me that clients feel supported and informed throughout the process. It is an honor to not only help you on this purchase...

The last minute change to a bridge loan was borderline unacceptable. In almost any other circumstance, I would have backed out of the deal.

Jeremy was amazing and very easy to talk to. When there was something I felt uneasy about, he did great at explaining what was happening in detail and in a way I would understand. This whole experience with him has been great.

Reply from Jeremy Casiano

March 25th, 2026 01:30 PM

I'm grateful for your kind words, Jalessa. It was a pleasure to assist you through this process, and I'm glad I could explain everything in a way that made you feel comfortable. Your experience is important to me, and I'm pleased to hear it...

Michelle was great at everything she helped explain every detail with clarity and made sure we were comfortable . She definitely had our best interest in mind.

Reply from Michelle Nuckols

February 3rd, 2026 03:46 PM

Congratulations to you guys!!! and welcome to VA!! I'm here for the long haul :) Don't hesitate to give a shout with any questions at any time :) and welcome little one too!!!

Eli is the man. Very knowledgeable and walked us through anything we asked and even more. He was always available any time we asked.

Reply from Eli Porr

February 3rd, 2026 08:48 PM

Benjamin, I appreciate you taking the time to share your experience. I'm glad to know that I could assist you at every step and answer all your questions. Being available when needed is important to me, so I'm pleased to hear it made a difference...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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