ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,936)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,936)

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Eric was knowledgeable of the product and able to explain everything. He also put in a ton of effort to get our closing done in such a short time period.

Reply from Eric Craig

March 18th, 2026 01:58 PM

I appreciate your kind words, Brian. I'm glad that my efforts made a difference in your closing process, and that the explanations were helpful. If you have any more questions or need further assistance, please feel free to reach out. Thank...

Buying a home while selling a home is the most stressful process but Kelli and Ali were both very understanding and supportive throughout the process. Thank you, Kelli for your patience!!

Reply from Kelli Embler

March 18th, 2026 02:15 PM

Sarah, it was my pleasure to assist during such a pivotal time, and I'm glad to hear that you felt supported throughout the process. Navigating the sale and purchase of a home can indeed be quite demanding, and I'm happy that I could provide...

From our very first conversation, you put me completely at ease and made the entire transition so smooth. After facing so many 'no’s' during this process, working with you was finally the light at the end of the tunnel. I’m so grateful for...

Reply from Deanna Johnston

March 18th, 2026 03:52 PM

It's wonderful to hear that our conversations helped ease the process for you, Ruth. Knowing that I could be a part of making your dream of owning a home come true is truly rewarding. If you ever have more questions or need assistance in the...

They were extremely communicative! Any time I had a question, it was promptly answered. I'm a first time homebuyer and i had tons of questions during the process-Chris and his team answered every single one.

Reply from Chris Taylor

March 18th, 2026 05:35 PM

It's great to hear that you felt supported throughout your homebuying journey, William. I'm pleased my team and I could provide the communication and answers you needed as a first-time homebuyer. If you have any more questions or need anything...

Kim is knowledgeable, responsive and a "closer". This is the woman you want in your corner. I will definitely benworking with her in the future.

Reply from Kim Thagholm - ALCOVA Mortgage NMLS...

March 16th, 2026 06:19 PM

Rob, thank you so much for the kind words. I truly appreciate you taking the time to complete the survey and share your experience. It was a pleasure working with you, and I’m grateful for the trust you placed in me. I’m also fortunate to work...

Cristina is a very hardworking professional who truly knows what she is doing. Her dedication, knowledge, and commitment make her stand out. She is a very valuable person who takes her work seriously and always strives to do her best. I’m very...

Reply from Cristina Osborne

March 18th, 2026 07:27 PM

Your appreciation means a lot to me, Alfredo. Knowing that my dedication and efforts made a positive impact on your experience is truly rewarding. I’m grateful for your recommendation and am always here if you need further assistance. Thank...

Matt was awesome! My home-buying experience wasn’t exactly a traditional one since I own a small trucking business while also working a full-time W-2 job — and if you know, you know. That can make things a little more complicated, but Matt...

Reply from Matthew Reed, NMLS ID#642700

March 16th, 2026 02:24 PM

Braxton my team and I are over the moon to hear about your positive experience. Navigating the complexities of your unique situation was definitely a priority, and I'm glad to know that both Amy and I were able to support you throughout the...

Bob is very professional. He is very knowledgeable and has great follow up. Bob is very trustworthy.

Reply from Bob Kennedy

March 18th, 2026 02:31 PM

William, I appreciate your feedback and kind words. Knowing that you found my professionalism, knowledge, and follow-up helpful means a lot. Building trust is important to me, and I'm glad I could provide that for you. If there's anything else...

Tony is fantastic. I came back to him this year because of the superior service he and his staff gave me back in 2021, and I was given the same stellar service this time. Tony is very responsive, knowledgeable, and thorough. I appreciate how...

Reply from Tony Markland

March 17th, 2026 03:13 PM

I'm grateful for your kind words, Cara. It was a pleasure to assist you again, and I'm pleased to hear that you found the service consistent and satisfactory. Being responsive and thorough is important to me, and I’m glad Kristin and I could...

Friendliness, prompt communication, always available to talk and looking out for our best interest

Reply from Brad McGehee

March 14th, 2026 04:24 PM

Thanks Andy! It was a pleasure working with you!

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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