ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,934)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,934)

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was very on top of things in order to get our business, but once he had it, we did not hear from him and had to send several text messages and emails before getting a response.

Reply from Aaron Howell

March 24th, 2026 03:07 PM

Carly, Thank you for your feedback. I’m sorry to hear that this was your perception of the communication during your home buying process, as that is never the experience I aim to provide. From the outset, I make it a priority to ensure my...

This is the second loan we have worked with Connor on. He is always very helpful, explains everything clearly, and in general is very pleasant to work with. We really appreciate him.

Reply from Connor Beckman

June 4th, 2026 01:18 PM

Dawn, it's nice to know that your experience has been positive enough to return for a second loan. I appreciate your kind words and am glad that my assistance has been helpful and clear. Should you have any more questions or need further support,...

The dedication especially when she was on vacation still helping during was awesome

Reply from Kileen Sweitzer

March 23rd, 2026 03:35 PM

Hunter, I appreciate your feedback. It's important to me to be available and supportive, even during a vacation. I'm glad you felt the dedication and that it positively impacted your experience. If there's anything else I can assist you with,...

Made experience easier, available to call with questions, made the buying experience a smooth one

Reply from Eric Craig

March 23rd, 2026 08:55 PM

It's great to hear that I could make your buying experience smoother, Samuel. Being available to address questions is an important part of ensuring everything goes smoothly. If you ever have more questions or need further assistance, don't...

Thank you so much!

Reply from Matthew Reed, NMLS ID#642700

March 20th, 2026 03:22 PM

Congrats on your new home Rebecca! We can't thank you enough for choosing Alcova. If there's anything more I can do for you, please don't hesitate to reach out.

Brad was very motivating, supportive and professional. He walked me through all the requirements and made a complex task appear possible. This strengthened my confidence and trust. He always responded to my calls or emails in a timely fashion....

Reply from Brad McGehee

March 23rd, 2026 03:55 PM

Your feedback is much appreciated, Wilson. I'm glad to hear you felt supported and that I could help simplify the process for you. Building confidence and trust with clients is a key part of my role at ALCOVA Mortgage, and it's great to know...

Justin is a great communicator and always open about the process.

Reply from Justin Russell

March 23rd, 2026 03:32 PM

I appreciate your feedback, David. It's important to me to maintain open communication and transparency throughout the process. Your recognition of this means a lot. If there's anything else I can assist you with, don't hesitate to contact...

Sincere Professionalism

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I appreciate your kind words, Dan. It's rewarding to know that you felt the sincerity in my approach. If there's ever anything more I can assist you with, please don't hesitate to reach out. Thank you for the opportunity!

Christine was amazing always available when I needed help or had questions. she walked us through every step in buying our home made sure we understood everything. Highly recommend her.

Reply from Christine Rodriguez

March 19th, 2026 02:39 PM

I'm grateful for your recommendation, Paula. It was my pleasure to assist you throughout the home-buying process and ensure you felt supported at every step. If you have any more questions or need further assistance in the future, please don't...

Always available, responsive, reasonable, capable, will use him again.

Reply from Kurt Wahlstrom

March 20th, 2026 01:34 PM

Thanks, Greg! Welcome back to Raleigh:)

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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