Justin Russell

Name: ALCOVA Mortgage | Richmond
Address: 8401 Mayland Dr Ste R, Henrico, Virginia, 23294
Telephone: +1-804-339-5899
Rating: 4.87

Senior Loan Officer

ALCOVA Mortgage | Richmond

4.87

(111)

Mortgage

Mortgage Loan Officer

Contact Info

(804) 339-5899

Henrico, VA

https://alcova.com/loan-officer/jrussell/

https://alcova.com/branch/richmond/

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4.87

(111)

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Experience.com

4.89

(55)

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5.0

(9)

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4.83

(47)

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Justin is a great communicator and always open about the process.

Reply from Justin Russell

March 23rd, 2026 03:32 PM

I appreciate your feedback, David. It's important to me to maintain open communication and transparency throughout the process. Your recognition of this means a lot. If there's anything else I can assist you with, don't hesitate to contact...

Justin answered calls & questions for me in a very responsive time...he helped purchase my house & now with the refi ! That is why I came back to him !

Reply from Justin Russell

March 9th, 2026 04:26 PM

I'm truly pleased that you chose to work with me again, Bryan. It’s great to know that my responsiveness and assistance in both your home purchase and refinancing met your expectations. If you have any more questions or need further support,...

Justin's knowledge of the process made the refinancing a extremly easy process

Reply from Justin Russell

October 27th, 2025 04:14 PM

I appreciate your kind words, Trail. It's great to hear that my knowledge helped make the refinancing process easy for you. If there's anything more you need, or if you have further questions, feel free to reach out. Thank you for the 5-star...

It was really easy to complete the loan process and Justin was very helpful and quick with communication.

Reply from Justin Russell

October 21st, 2025 04:10 PM

I'm pleased to know that you found the loan process straightforward, Laura. Ensuring a smooth and efficient experience with timely communication is a priority for me. Thank you for your kind words and the 5-star rating. If there's anything...

Very fast responses

Reply from Justin Russell

September 25th, 2025 12:52 PM

Thanks for highlighting the quick responses, Kayla. Being prompt is a key aspect of my service, and I'm glad it made a difference for you. If there’s anything else you need, I'm here to help. Your 5-star rating is greatly appreciated! - Justin...

wonderful correspondence

Reply from Justin Russell

September 2nd, 2025 09:08 PM

I appreciate your feedback on the correspondence, Jacquline. Clear communication is crucial, and I'm pleased it made a positive impact on your experience. If there's anything further I can do for you, please feel free to reach out. Thank you...

Justin is very responsive and great knowledge

Reply from Justin Russell

September 1st, 2025 05:17 PM

I'm glad to hear you found my responsiveness and knowledge helpful, Jasper. It's important to me that you feel supported and well-informed every step of the way. Thank you for your kind words and for trusting me with your mortgage needs. If...

If I’m ever in the market to buy another home, I will use Alcova Mortgage again. Everything was streamlined and easy to understand.

Eric is the man! I am a first time homebuyer and he made the process go very smoothly!

Justin Russell has received a review with 5 star rating from Rebecca P

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Home Loans

VA Home Loans

FHA Home Loans

USDA Home Loans

First Time Home Buyer Loans

Down Payment Assistance