

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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David was very responsive, talked about things in a way I understood, and was open and receptive to me talking with him about the advice of my financial planner.
Reply from David Bates
April 22nd, 2026 02:48 PM
Thank you Hollie! It was a pleasure working with you and I appreciate you being so on top of things to make the process easy on our end as well!
Dan was amaIng and kept me updated on everything that was happening so I knew what was going on. He made buying a house easy
Reply from Dan Melton
April 27th, 2026 05:52 PM
I'm glad I could make the home-buying process easier for you, Connie. Keeping you informed every step of the way is something I prioritize, so it's great to know it was helpful. If you have any more questions or need further assistance, feel...
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BEST mortgage broker EVER!!!! Kileen will go the extra mile for you!!! I would not recommend anyone else!!!!!! Perfect customer service!!!!
Communication.
Reply from Tonya Rascoe
April 24th, 2026 03:34 PM
Connor, I appreciate the feedback on communication. If there's anything more you'd like to share or discuss, please don't hesitate to let me know.
Jim was Always very friendly, polite and thorough with his communication. He always made sure to explain everything step by step, answered any questions and keep the line of communication open with both email and telephone.
Reply from Jim Duffy
April 21st, 2026 03:45 PM
Eugenia, it was a real joy to work with you two on your home purchase. You did a lot to get here, and I am very proud of the work you put in...and the work to make the home yours over the next few months. Enjoy your new home!
Sally was great at explaining everything to me and very responsive whenever ireached out. Highly recommend.
Reply from Sally Wade
April 24th, 2026 02:26 PM
Thank you for your recommendation, Linda. I'm glad I could assist you by providing clear explanations and being responsive. If you have any other questions or need further assistance, please feel free to reach out.
Justin was super informative and answered all of our questions in a timely manner!
Reply from Justin Kellaway
April 21st, 2026 01:25 PM
Thank so much Marissa! it was absolutely my pleasure helping you and Zach! wishing you both years of happy blessing in your new home. Go Hornets!
Love working with Alcova will not go anywhere else
Reply from Curt McGuire, NMLS 86508
April 21st, 2026 12:51 PM
I'm pleased to hear that you've enjoyed working with ALCOVA Mortgage, Samantha. Your loyalty means a lot to me, and I'm here to assist you whenever you need. I appreciate you and as always if you guys need anything, please let me know.
Personal touch, frequent touchpoints, ease of signing
Reply from Russell Smith and The Dream Team at...
April 21st, 2026 12:33 PM
Colin, I appreciate your kind words about the personal touch and frequent communication you experienced. I'm glad the signing process was smooth for you. If you have any further questions or need assistance, feel free to reach out. Russell...
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Dave was great to work with during the loan process. He and his team kept me up to date every step of the way and they were able to answer all of my questions. I appreciate them!
Reply from Dave Walker
April 24th, 2026 01:30 PM
I'm pleased to hear that you had a positive experience with the loan process, Jennifer. Keeping you informed and addressing your questions is always a priority for me and my team. Thank you for your kind words!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance