1st Security Bank Home Lending, Mountlake Terrace, WA
Mountlake Terrace, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We needed to close our house as soon as possible and Charlie made the lending process as efficient and as professional as possible!
Matt and his team made this a stress free process.
Reply from Matt Schiefer | Schiefer Group
October 17th, 2025 05:37 PM
I'm glad to hear that the process went smoothly for you. Making things stress-free is always a priority, and I appreciate you sharing your experience with us. Thank you for trusting our team with your home lending needs.
Me and my fiancé really liked how everytime we had questions we could call and we would always get answers there was never any doubts about anything during the loan process
The complete explanation of all options of course of actions throughout the process was provided in such a professional manner the expertise shown was hands down perfect.
Reply from Sheena Brown
December 30th, 2024 06:09 PM
Thank you so much for your kind review! Your feedback validates all the hard work we put in at 1st Security Bank Home Lending. I'm glad that the information and options we provided were helpful and up to your expectations. It was a pleasure...
read more
Working with Shyanne was truly an incredible experience. When we hit a time crunch, she stepped up without hesitation, gathering all the necessary documents at the last minute to make sure the loan got through underwriting and closed on time....
read more
Reply from ShyAnne Haney
December 30th, 2024 07:40 PM
I am so happy for you Chelsie, thank you so much for trusting me to step up and get this done for you. I am so sorry that the other lender couldnt get it done and gave you the run around! You were a true pleasure to help and I am so glad you...
read more
From day 1, we were extremely grateful to work with ShyAnne. We were in a time crunch but she worked hard and was able to work with us step by step. We're thankful that she made a dream come true for us, and words can't express how blessed...
read more
Reply from ShyAnne Haney
December 30th, 2024 07:42 PM
Thank you and the family for trusting me to get this done for you. I know we had to pivot a couple of times to make sure you got exactly what you needed, but am so happy we could get it accomplished for you! Happy New Year in your new home...
read more
for
Tracy worked very hard at our finacing. She explored multiple options for us to consider and communicated regularly regarding our transaction. She is a seasoned professional and obviously takes pride in helping her clients reach their goals....
read more
Reply from Tracy White
December 30th, 2024 06:21 PM
Thank you so much for the kind words, Randy! I'm thrilled to hear that you had a positive experience with your financing. It was my pleasure to explore all the options for you and keep you informed throughout the process. Helping clients like...
read more
"OK" is good enough. That means fine to me, it is not bad.
Everyone views ratings differently.
Reply from Matt Schiefer | Schiefer Group
October 17th, 2025 05:38 PM
I appreciate you taking the time to provide your feedback. If there's anything specific you'd like to share about your experience that could help us improve, feel free to reach out.
I was really stressed out and she walked me through it.
Reply from Alycia Edmonds
August 7th, 2025 08:17 PM
So glad I could help, Elaine!
for
Lisa was absolutely amazing to work with!! She really went above and beyond for us.
Reply from Lisa Palmer
December 30th, 2024 06:46 PM
You were amazing to work with as well! So glad to have been a part of it all!
1351–1360 of 11503
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved “in-house,” cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, “WOWED” customers.
1st Security Bank was rated the #1 bank based in Washington State with over $100 million in assets by Banker's Caddy, an independent bank rating agency in St. Louis, Missouri; was named one of the top 200 Healthiest Banks in the U.S. by DepositAccounts.com in 2014, 2015 and 2016; was named a finalist in its class in the Puget Sound Business Journal's 2015, 2016 and 2017 Washington's Best Workplaces contests; was named one of 34 "Bank and Thrift All Stars" by Sandler O'Neill, and is a repeat recipient of the Raymond James Community Bankers Cup Award.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.