1st Security Bank Home Lending, Mountlake Terrace, WA
Mountlake Terrace, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sheena and team kept us well informed throughout the process.
Reply from Sheena Brown
June 3rd, 2025 08:15 PM
Thanks, Tracy! We sure enjoyed working with you :)
ShyAnne Haney kept hanging in there through the difficult credit history and red tape until she suceeded ! 😎👍
Reply from ShyAnne Haney
June 3rd, 2025 07:29 PM
Thank you for sticking with it and trusting me that I could help you out. I am so glad we got to the finish line, you were both a true pleasure to work with!
It was easy and every detailed resulted as good or better than suggested
for
I highly recommend Tracy!!
Reply from Tracy White
June 3rd, 2025 03:05 PM
I'm thrilled to hear your recommendation, Tom! It was a pleasure assisting you, and I'm glad to have been a part of your experience in purchasing your lovely new home. Take care!
fantastic with communication and very helpful Advice. Very quick at responding and a fantastic attitude.
Bill was always available for all of my questions and clarified all steps of the process. Very helpful to receive information when you need it an in a way that's easy to understand. And of course everything was done on time as promised. Great...
read more
Reply from Bill McDonald
June 5th, 2025 06:25 PM
I'm thrilled to hear that you found the process clear and timely. It was a pleasure to assist you and ensure everything went smoothly. Thank you for your kind words, Dmitri.
Answered all questions when I called to ask
Reply from Eric Melling
June 3rd, 2025 02:52 PM
I'm glad I could assist you with all your questions. If you need any further help, please don't hesitate to reach out. Thank you for choosing 1st Security Bank Home Lending.
Sheena offered explanations to our multitude of questions in a prompt, courteous manner. We began our loan process with a different lender but were very displeased with the lagging process, so we switched to 1st Security midway thru the process...
read more
Reply from Sheena Brown
June 3rd, 2025 04:19 PM
Awe, Robyn. You have no idea how much this means to me! You guys were absolutely wonderful to work with and I'm so glad you are loving your new home! Thank you so much for taking the time to write a review :)
Bill was very professional, friendly, thorough, detail oriented and proficient. He also explained things well and accomplished things in a timely manner.
Clear, prompt communication.
Reply from Matt Schiefer | Schiefer Group
October 17th, 2025 05:35 PM
I greatly appreciate your feedback on the communication process. Effective communication is something we strive for, and it's encouraging to know it made a difference for you. Thank you for taking the time to share your experience.
1071–1080 of 11502
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved “in-house,” cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, “WOWED” customers.
1st Security Bank was rated the #1 bank based in Washington State with over $100 million in assets by Banker's Caddy, an independent bank rating agency in St. Louis, Missouri; was named one of the top 200 Healthiest Banks in the U.S. by DepositAccounts.com in 2014, 2015 and 2016; was named a finalist in its class in the Puget Sound Business Journal's 2015, 2016 and 2017 Washington's Best Workplaces contests; was named one of 34 "Bank and Thrift All Stars" by Sandler O'Neill, and is a repeat recipient of the Raymond James Community Bankers Cup Award.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.