New American Funding - Collin Brown

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.78

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.78

(64)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage_loans/CollinBrown/

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4.78

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Experience.com

4.78

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Collin Brown is an absolute gem. He takes care of issues before I even know about them and if I ever have questions, I just email him and he responds very quickly. I don't know where you found him, but I'd make sure you hang on to him.

Reply from Collin Brown

May 25th, 2026 04:39 PM

Linda, I appreciate your kind words and am glad to hear that I could address your concerns efficiently and provide quick responses. It's important to me that you feel supported throughout the process. If there's anything more you need, please...

Outstanding team..One of the main reasons I wanted to stay with NAF.

Reply from Collin Brown

May 25th, 2026 08:42 PM

James, thank you for your positive feedback. I'm pleased to know that my team and I have made such a good impression on you. If there's anything more I can do to assist, please don't hesitate to let me know.

Good communication, timely feedback, pleasant and professional to work with.

Reply from Collin Brown

April 27th, 2026 05:52 PM

Robert, thank you for highlighting the communication and professionalism you experienced. I'm happy to know that the process went smoothly for you. If there's anything else you need or questions arise, please feel free to reach out.

They worked hard to get my loan through.

Reply from Collin Brown

April 20th, 2026 08:09 PM

Regina, I'm grateful for your feedback. I'm pleased to hear that I could assist in getting your loan through. If you have any more questions or need further assistance, feel free to reach out.

I had an outstanding experience working with Mr. Brown, my loan specialist. From the very beginning, he was incredibly personable and easy to talk to, which made what can often feel like a stressful process much more comfortable. He was always...

Reply from Collin Brown

April 7th, 2026 05:54 PM

Randall, I appreciate your thoughtful review. I'm glad I could make the loan process more comfortable for you and provide the support needed to navigate any challenges. It's important to me that you felt confident and informed throughout. Thank...

No communication. Timeline was not met. Follow up was not timely or when promised. And I heard "this is all we need from you" way too many times. And always had new things to request. Basically ..... you all need to know what you are doing....

Reply from Collin Brown

February 27th, 2026 08:15 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Easy process

Reply from Collin Brown

February 23rd, 2026 08:03 PM

I appreciate your feedback, Ramon. I'm pleased to know the process was easy for you. If any questions arise or if there's more I can assist you with, please don't hesitate to reach out.

He was very friendly, reliable. I felt that I could trust him with the loan process. He made me felt like I was the only person that he was working with. He was there for me throughout the whold process. He explain everything very well so that...

Reply from Collin Brown

February 11th, 2026 07:56 PM

Peggy, I'm grateful for your kind words. It's important to me that you felt supported and informed during the loan process. I'm happy to know that the communication was clear and that you found trust in my assistance. If you ever have more...

Was a good experience.

Reply from Collin Brown

February 9th, 2026 06:59 PM

Thanks for sharing your experience, Kristi. I'm glad to hear it was a positive one. Should you have any questions or need anything in the future, feel free to reach out to me directly.

Excellent communication from knowledgeable loan officers helped us to understand exactly what was going on throughout the whole loan proces.

Reply from Collin Brown

January 19th, 2026 03:13 PM

I'm glad to hear that the communication and expertise provided were helpful throughout your loan process, Richard. Ensuring that you are informed every step of the way is a priority for me. If you have any further questions or need assistance...