Colleen Rodriguez
Sr. Loan Officer
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Communication is key for me along with moving forward in a timely manner. I feel like that is exactly what happened with Colleen! I had a great experience with Colleen. Thank you Colleen for staying in touch and on top of what makes this type...
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Colleen was extremely rude and unprofessional. Our closing date changed like four or five times. She submitted documents late multiple times. She sent us documents late multiple times. She would blame the pushbacks on the state taking a long...
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Reply from Colleen Rodriguez
April 20th, 2026 05:20 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Always on top of every detail through the whole loan process.
Reply from Colleen Rodriguez
April 15th, 2026 02:11 PM
I'm grateful for your feedback, Zach. It's good to know that my attention to detail made a positive difference in your loan process. If you have any further questions or need assistance, please feel free to reach out.
We finally were able to get it closed. I appreciate everything you did.
Everyone was super friendly, accessible, and informative.
Reply from Colleen Rodriguez
April 13th, 2026 01:12 PM
I'm glad to hear that you found the experience friendly and informative, Christopher. Accessibility and clear communication are priorities for me, and I'm pleased they made a positive impact on your journey. If you have any more questions or...
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was such a pleasant person to work with. walked us through the whole process, helped us get our approval and everything done so we can secure a home for our family. I definitely would recommend working with her.
Reply from Colleen Rodriguez
April 13th, 2026 01:28 PM
I'm grateful for your recommendation, Thedra. It’s appreciated to know that I could assist you throughout the process and help secure a home for your family. If you ever need further assistance, please don't hesitate to reach out.
Everything was completed on time, and the team was clear about what needed to be done.
Reply from Colleen Rodriguez
April 1st, 2026 07:26 PM
I'm pleased to know that everything went smoothly for you, Thomas. Clear communication is something I strive for, and I'm glad it helped in your situation. If you have any questions or need further assistance, I'm here to help.
Colleen listen to me and was open to what I had to say in regards to our loan. She was very educated in the VA loan sector and I value that the most.
She was able to provide us with top-notch service when others did not understand
Reply from Colleen Rodriguez
February 12th, 2026 05:12 PM
I appreciate your kind words, Bobby. I'm glad that my expertise in VA loans could assist you effectively, and that you felt heard throughout the process. It's important to me that I provide a level of service that meets your needs. If there’s...
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Colleen stuck by my side throught the entire process! She rocked!
Reply from Colleen Rodriguez
February 11th, 2026 03:33 PM
Megan, it means a lot to me that you felt supported throughout the process, Ken. I'm grateful for the opportunity to work with you. If there's anything else I can assist you with, don't hesitate to contact me.
She went above and beyond on this one! She is going to be receiving a lot of future business from me! Cant wait to work together more 😀
Shanaya Preston 🏠
Reply from Colleen Rodriguez
January 31st, 2026 03:31 PM
Thank you so much for the review, Shanaya! I am looking forward to working with you to help a lot of families in the future!!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
Specialities
NON QM MORTGAGE PRODUCTS
USDA
VA
FHA
CONVENTIONAL
NON-COMFORMING/JUMBO
DOWN PAYMENT ASSISTANCE
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Year Started
2015
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing