

Cleo Garza at CrossCountry Mortgage
Loan Officer | NMLS #218858

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Shavano Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons...... Show More
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Very fast and forthright.
Reply from Cleo Garza
June 5th, 2026 01:47 PM
Ryan, I appreciate your feedback. I'm glad to hear you found the process fast and straightforward. If you have any more thoughts or need assistance in the future, I'm here to help.
Clear communication needs work. Shocked that we found out we signed and had notarized an illegal document that was just printed out and not approved by title company.
From the very beginning of this process, our experience with Cleo Garza & his team was exceptional. After having to pivot in a different direction from another lender, we re-entered this process feeling overwhelmed, and uncertain about the...
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Reply from Cleo Garza at CrossCountry Mortgage
May 19th, 2026 02:36 PM
Christopher, I truly appreciate your thoughtful feedback and I'm pleased to hear that my team and I could support you through such a detailed and emotional journey. It's gratifying to know that our dedication and communication made a positive...
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Cleo and his team were able to get these clients approved and in their new home after the builder financing fell through!
Reply from Cleo Garza at CrossCountry Mortgage
May 18th, 2026 08:15 PM
It was great working with you. Thanks again for putting your trust in us.
Cleo was great at providing information and status throughout the experience.
Reply from Cleo Garza
May 11th, 2026 06:11 PM
Thank you, John, for your kind words. I'm glad I could keep you informed throughout the process. If you ever need further assistance, feel free to reach out.
Cleo kept us informed on everything that we needed done before closing and showed up on closing day to talk us through the process. The title company told us they have never seen this done before.
Reply from Cleo Garza at CrossCountry Mortgage
May 11th, 2026 07:44 PM
I'm grateful for your feedback, Susanne. It's appreciated to hear that my approach made a positive impact on your closing experience. If you have any more questions in the future, I'm here to help.
Everything from start to finish was efficient, simple and an enjoyable exciting experience
Reply from Cleo Garza at CrossCountry Mortgage
April 3rd, 2026 01:49 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Made this entire process easier to manage and was not as rough as I thought it would be. Thank you Cleo and team!
Reply from Cleo Garza at CrossCountry Mortgage
April 3rd, 2026 01:49 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Helping to get things taken care of. Not sure if at times the team being elsewhere made responses a little slower, but I also am aware the entire process was crammed into a few weeks and I appreciate getting the lowered interest rate and I...
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Reply from Cleo Garza at CrossCountry Mortgage
April 3rd, 2026 01:49 PM
We are grateful that you took the time out to leave us a response. Please let us know how we could have helped you further to make sure we deliver exceptional services.
Cleo Garza & his team work hard for a seamless real estate transaction! Summit Funding was efficient, communicative, and made the entire process smooth and stress-free.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Shavano Park, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218858 | Branch NMLS #2822335
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2007
Time Zone
Pacific Standard Time (PST)
Licenses
- 218858
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095