Top 5%
Clay Carroll at CrossCountry Mortgage
Originating Branch Manager | NMLS #513125
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Very transparent and informative every step of the way
Reply from Clay Carroll
January 22nd, 2026 04:47 PM
I'm pleased to hear that you found the process transparent and informative, David. Keeping you well-informed and comfortable throughout is a priority for me. Should you have any questions or need assistance in the future, feel free to reach...
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Clay's team was very responsive and gave great options for us to move forward with our purchase.
Reply from Clay Carroll
December 29th, 2025 03:19 PM
It's great to hear that my team's responsiveness and the options provided assisted you with your purchase, James. Ensuring you have the necessary information and choices is important to me. If there's anything else I can help with in the future,...
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Clay and his team were professional, responsive, and provided regular updates throughout the process. Excellent communication!
Clay and his team were professional, responsive, and provided regular updates throughout the process. Top notch communications!
Reply from Clay Carroll at CrossCountry Mortga...
December 18th, 2025 09:21 PM
I enjoyed working with you. Thanks for the great feedback.
Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Vt H
This was my first time buying a house and needing a loan. The process went nice and smoothly making for a great experienc.
Reply from Clay Carroll
December 9th, 2025 04:18 PM
It's fantastic to hear that your first home buying experience went smoothly, Jason. I'm glad I could be a part of making it a positive journey for you. If you have any future questions or need assistance, don't hesitate to reach out. Thank...
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Clay communicated well from day one and I was on the listing side of the deal!
Reply from Clay Carroll
December 3rd, 2025 03:13 PM
It was great working with you. Thanks again for putting your trust in us.
Each team member was always available with any questions along the way !
Reply from Clay Carroll
November 19th, 2025 09:36 PM
I appreciate your feedback, Monica. I'm glad to know that the team was available to address any questions throughout the process. If you have any more questions or need further assistance, feel free to reach out. Thank you for working with...
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Clay, Jessica, and Brittany were great. I appreciated their transparency though the entire process regarding rates and fees. The entire team are the definition of efficiency and professionalism. From our initial call to closing day, the process...
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Reply from Clay Carroll
November 18th, 2025 05:26 PM
I'm pleased that you found the process with Jessica, Brittany, and me to be transparent and efficient, Brian. Keeping communication open and providing clarity on rates and fees are priorities for us, so it's reassuring to know that this approach...
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Clay and his team were great to work with throughout our home buying process! They are all very personable and communicative and we felt like they truly had our best interests at heart.
Reply from Clay Carroll
November 18th, 2025 01:37 PM
I'm thankful for your kind words, Kaley. It's important to me to ensure that the home buying process feels personal and communicative, and I'm glad you felt supported by my team and me. Knowing that you felt your best interests were at heart...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Home Building Association of Richmond
- Richmond Association of Realtors
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 513125
Hobbies
- Fishing
- Golf
- Duck Hunting
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095