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Clay Carroll at CrossCountry Mortgage

Name: Clay Carroll at CrossCountry Mortgage
Address: 14321 Winter Breeze Dr Ofc 236, Midlothian, Virginia, 23113
Telephone: +1-804-614-6515
Rating: 4.95

Originating Branch Manager | NMLS #513125

4.95

(196)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 773-1226

Midlothian, VA

https://www.ccm.com/clay-carroll

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4.95

(196)

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You are THE BEST! Highly recommend. From start to finish, great communication and very easy process. Thank you Clay and TEAM!!

You are the BEST! From start to finish, great communication and easy process. Thank you Clay Carroll and team!

Great communication and quick turnaround...apprececiated!

Reply from Clay Carroll

June 10th, 2026 02:37 PM

I really appreciate the feedback and am looking forward to working with you again.

Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Joshua D

Clay and his team guided us through the whole process with grace. Educated us on a bridge loan which made it possible for my family to buy our house. His team was very responsive and helpfu. I would recommend them to anyone!

Reply from Clay Carroll

June 8th, 2026 08:25 PM

Thank you for sharing your experience, Joshua. I'm grateful to hear that the guidance on the bridge loan helped your family purchase your home. It's wonderful to know that my team was responsive and helpful throughout the process. If you ever...

Outstanding communication & follow up. Clay is my first call for clients who need a bridge loan.

Clay is very knowledgeable and communicates clearly and consistentl. Moving forward he will be my first call for bridge loans.

Reply from Clay Carroll

June 8th, 2026 03:10 PM

I enjoyed working with you. Thanks for the great feedback.

Thank you, your team is great!

Reply from Clay Carroll

May 18th, 2026 06:41 PM

Thank you for your kind words, Brittany. I'm happy to hear that you had a great experience with my team. If you ever need further assistance, feel free to reach out.

We had a problem with the solar company who just wouldn't budge on signing documents meeded to close on . They stayed on It , I wasn't rushed to close . They even made adjustments that would work out best in my favor to make my closing smoother....

Reply from Clay Carroll

May 18th, 2026 01:47 PM

I'm glad to hear that we could help make your closing process smoother, Nkenge. It's important to me that you felt supported and not rushed, especially with unexpected challenges. I appreciate your kind words and am here if you need anything...

The process took extremely long, over two months . Felt like we were forgotten about at times. Communication via email often was sent very late at night. Misinformation shared from Irina re: various steps during the process . Clerical errors...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans