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Clay Carroll at CrossCountry Mortgage

Name: Clay Carroll at CrossCountry Mortgage
Address: 14321 Winter Breeze Dr Ofc 236, Midlothian, Virginia, 23113
Telephone: +1-804-614-6515
Rating: 4.94

Originating Branch Manager | NMLS #513125

4.94

(189)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 773-1226

Midlothian, VA

https://www.ccm.com/clay-carroll

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4.94

(189)

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Thank you, your team is great!

Reply from Clay Carroll

May 18th, 2026 06:41 PM

Thank you for your kind words, Brittany. I'm happy to hear that you had a great experience with my team. If you ever need further assistance, feel free to reach out.

We had a problem with the solar company who just wouldn't budge on signing documents meeded to close on . They stayed on It , I wasn't rushed to close . They even made adjustments that would work out best in my favor to make my closing smoother....

Reply from Clay Carroll

May 18th, 2026 01:47 PM

I'm glad to hear that we could help make your closing process smoother, Nkenge. It's important to me that you felt supported and not rushed, especially with unexpected challenges. I appreciate your kind words and am here if you need anything...

The process took extremely long, over two months . Felt like we were forgotten about at times. Communication via email often was sent very late at night. Misinformation shared from Irina re: various steps during the process . Clerical errors...

All Mr.Clay Carroll team are very nice and awesome ☆☆☆☆☆

Reply from Clay Carroll

May 4th, 2026 01:38 PM

I'm pleased to hear that you found my team to be nice and helpful, Robert. Your positive feedback means a lot, and I'm grateful for your kind words. If there's anything else we can assist you with, please let me know.

Clay and his team were very helpful in understanding The loan process. They were quick to answer my questions along the way. I highly recommend them for your needs.

and his team were very responsive. They were always quick to answer my questions and help me understand the loan process.

Reply from Clay Carroll

April 27th, 2026 03:18 PM

I'm grateful for your feedback, Gregory. It's good to know that my team and I were able to respond promptly and help clarify the loan process for you. If you have any more questions or need further assistance, please don't hesitate to reach...

Attentive. Quick response times.

Reply from Clay Carroll

April 6th, 2026 01:28 PM

It's great to hear that you found my responses attentive and prompt, Rocco. Your satisfaction is my priority, so I’m glad I could assist effectively. If you have any further questions or need assistance, please feel free to reach out.

The entire team made the process very smooth. Thank you for all of your excellent work with finding the best fit for my mortgage and for always taking the time answer my questions and explain the process of getting a new mortgage.

Reply from Clay Carroll

March 30th, 2026 07:27 PM

I'm pleased to hear that the process went smoothly for you, Carol. Helping you find the best fit for your mortgage and ensuring all your questions were answered is important to me. If there's ever anything more you need, please feel free to...

Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Erika M (

Professiona, courteous and knowledgable every step of the way. Made sure we understood what we were getting into and had examples and feedback for us. Team members were with us helping the loan process and they were very helpful and friendly....

Reply from Clay Carroll

March 30th, 2026 08:27 PM

Thank you for your kind words, Erika. I’m glad to hear that you felt supported and informed throughout the loan process. It's important to me that you understood each step, so I'm pleased we could provide you with the necessary guidance and...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans