Top 5%
Clay Carroll at CrossCountry Mortgage
Originating Branch Manager | NMLS #513125
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Excelent services knowledege friendly and fast
To be perfectly honest, this process was extremely stressful. I would like to first say that the videos that we had to watch for our loan should've been given before anything started. And also, we should've been given ample time to watch the...
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Clay was a pivotal part as my wife and I were in the process of buying a new home while selling our old home. He was there every step of the way to assist us to cross the finish line and have the opportunity to move into a new house while still...
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Reply from Clay Carroll
October 9th, 2026 03:28 PM
I'm grateful to hear that I could play a pivotal role in your home buying and selling process, William. It's nice to know that my assistance was helpful every step of the way. Thank you for recommending me, and for choosing to work with CrossCountry...
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Everything was very thorough. Easy access to Clay and his team.
Reply from Clay Carroll
October 2nd, 2026 06:24 PM
I'm pleased that you found everything thorough and that you had easy access to my team and me, Jeffrey. At CrossCountry Mortgage, LLC, we strive to make the process as smooth as possible for our clients.
Every step in the process was explained well, Clay and his team were available to answer any further questions we had. Very knowledgeable and friendly
Reply from Owner
September 24th, 2026 07:42 PM
I'm pleased to know that every step of the process was well explained, and that my team and I were able to answer your questions, Jason. It's great to hear you found us knowledgeable and friendly, as we aim to provide that experience at CrossCountry...
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Every step in the process was explained well, Clay and his team were available to answer any further questions we had
Reply from Clay Carroll
September 23rd, 2026 05:16 PM
I'm glad to hear that every step was well explained and that my team and I were available to answer your questions, Jason. At CrossCountry Mortgage, LLC, we strive to ensure clarity and support throughout the process.
We had an excellent experience working with Team Clay at CrossCountry Mortgage! They did a fantastic job of keeping us updated through the entire process, making everything smooth and stress-free from start to finish. Highly recommend them...
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Reply from Clay Carroll
September 17th, 2026 02:02 PM
I'm happy to hear that you had an excellent experience with Team Clay at CrossCountry Mortgage, LLC, Monica. It's great to know that the updates and smooth process made everything stress-free for you. Thank you for your high recommendation!
Being kept up-to-date every step of the way and the little videos that provided a brief, here's where you are in the process, were a really nice touch.
Reply from Clay Carroll
September 16th, 2026 04:01 PM
I'm pleased to hear that you appreciated the updates and videos throughout the process, Nicole. At CrossCountry Mortgage, LLC, we strive to make the experience as informative and seamless as possible. Thank you for your feedback!
As a first time homebuyer, Clay was very helpful in breaking everything down and answering any questions I might of had. Brittany and Jessica were very helpful as well as we got further into the process and all the way up to the day of closing....
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Reply from Clay Carroll
September 10th, 2026 02:52 PM
Thank you for sharing your experience, Shannon. I'm glad I could assist you as a first-time homebuyer and that Brittany and Jessica were helpful throughout the process. It's great to hear everything went smoothly up to the closing day.
You always available when I need you
Reply from Clay Carroll
September 7th, 2026 05:39 PM
I'm grateful for your kind words, Magdalena. It's important to me to be there when you need assistance. Thank you for your trust and support!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Home Building Association of Richmond
- Richmond Association of Realtors
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 513125
Hobbies
- Fishing
- Golf
- Duck Hunting
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095