Top 5%
Clay Carroll at CrossCountry Mortgage
Originating Branch Manager | NMLS #513125
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
All Mr.Clay Carroll team are very nice and awesome ☆☆☆☆☆
Reply from Clay Carroll
May 4th, 2026 01:38 PM
I'm pleased to hear that you found my team to be nice and helpful, Robert. Your positive feedback means a lot, and I'm grateful for your kind words. If there's anything else we can assist you with, please let me know.
Clay and his team were very helpful in understanding The loan process. They were quick to answer my questions along the way. I highly recommend them for your needs.
and his team were very responsive. They were always quick to answer my questions and help me understand the loan process.
Reply from Clay Carroll
April 27th, 2026 03:18 PM
I'm grateful for your feedback, Gregory. It's good to know that my team and I were able to respond promptly and help clarify the loan process for you. If you have any more questions or need further assistance, please don't hesitate to reach...
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Attentive. Quick response times.
Reply from Clay Carroll
April 6th, 2026 01:28 PM
It's great to hear that you found my responses attentive and prompt, Rocco. Your satisfaction is my priority, so I’m glad I could assist effectively. If you have any further questions or need assistance, please feel free to reach out.
The entire team made the process very smooth. Thank you for all of your excellent work with finding the best fit for my mortgage and for always taking the time answer my questions and explain the process of getting a new mortgage.
Reply from Clay Carroll
March 30th, 2026 07:27 PM
I'm pleased to hear that the process went smoothly for you, Carol. Helping you find the best fit for your mortgage and ensuring all your questions were answered is important to me. If there's ever anything more you need, please feel free to...
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Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Erika M (
Professiona, courteous and knowledgable every step of the way. Made sure we understood what we were getting into and had examples and feedback for us. Team members were with us helping the loan process and they were very helpful and friendly....
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Reply from Clay Carroll
March 30th, 2026 08:27 PM
Thank you for your kind words, Erika. I’m glad to hear that you felt supported and informed throughout the loan process. It's important to me that you understood each step, so I'm pleased we could provide you with the necessary guidance and...
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Clay Carroll at CrossCountry Mortgage has received a review with 5 star rating from Carolyn Y
Staff were very helpful, knowledgeable, supportive and friendly.
Reply from Clay Carroll
March 30th, 2026 03:43 PM
Carolyn, I'm glad to hear that you found the staff helpful, knowledgeable, supportive, and friendly. Creating a positive atmosphere and ensuring support is a priority for me. Carolyn, if there's anything else I can assist you with, please don't...
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When hiccups happen, and they always do in a real estate transaction, Clay is quick to reach out to myself as the agent, the client, and the settlement agent to ensure that the transaction continues smoothly and with very little delay.
Reply from Clay Carroll
March 13th, 2026 03:24 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Midlothian, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #513125 | Branch NMLS #2623104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Home Building Association of Richmond
- Richmond Association of Realtors
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 513125
Hobbies
- Fishing
- Golf
- Duck Hunting
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095