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Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...

Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
the timeline and schedule things to do was the best
Reply from Cindy Jansky
December 17th, 2025 05:01 PM
I'm grateful to know that you found the timeline and schedule helpful. It's important to me that the process is clear and efficient for my clients. If you have any other feedback or need assistance in the future, feel free to reach out.
Our loan officer Cindy was very attentive and knowledgeable and worked very hard to help my family.
Reply from Cindy Jansky, Ruoff Mortgage
November 12th, 2025 06:14 PM
Thank you for sharing your thoughts. I'm grateful for the opportunity to assist your family, and I'm glad to hear that you felt supported. If there's anything more I can do, please feel free to reach out.
Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Marc G
Reply from Owner
May 13th, 2026 10:31 AM
I appreciate you taking the time to leave a high rating, Marc. If you ever have any questions or need assistance again, feel free to reach out.
Cindy made the whole process easy and quick. Constantly checking in with me, and quickly and efficiently submitting everything and giving me everything I need.
Reply from Cindy Jansky
November 12th, 2025 06:14 PM
I'm happy to know that the process was easy and swift for you. Keeping you updated and ensuring everything was submitted efficiently is always a priority for me. If you have any more questions or need further assistance, feel free to reach...
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Our loan office, Cindy, was very helpful and kept us in the loop about everything. We were nervous at first but she ensured us through the entire the process, and kept us calm. I would recommend you all to everyone! It's truly a blessing to...
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Reply from Cindy Jansky
November 12th, 2025 06:15 PM
Knowing that I could help ease your nerves during the process and keep you informed means a great deal to me, Katrina. Your recommendation is appreciated, and I'm truly glad that I could be part of your journey with Ruoff Mortgage. If there's...
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Our loan officer was very helpful. She kept me calm and Cindy was so patient with us throughthis process. I'll tell the world how Cindy and the ruoff mortgage team helped me and my family achieve our Dream. Thanks so much! It was a blessing...
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Our loan officer was very helpful and informative . We was scared at first but Cindy was so patient with us and explained how it works and kept us calm I would recommend her to the world you have the best person for the job she is a blessing...
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Reply from Cindy Jansky
November 12th, 2025 06:15 PM
Thank you for sharing your experience. I'm truly grateful that I could assist you and help ease any concerns you had. It's important to me that my clients who become family feel supported and informed throughout the process. Your kind words...
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Cindy Jansky was Amazing! She kept us up to date and answered all our questions. She went above and beyond to make sure we had everything we needed, so thankful for her!
Reply from Cindy Jansky
November 12th, 2025 06:15 PM
I'm grateful for your kind comments. Keeping you informed and addressing all your questions was my priority, so I'm glad it made a positive difference in your experience. If there's ever anything else you need, don't hesitate to reach out.
Cindy was wonderful and very knowledgeable! She helped us benefit when buying our first home and was so helpful throughout the entire process. We could not recommend her enough 😊
Reply from Owner
May 13th, 2026 10:31 AM
I'm grateful to hear about your positive experience with buying your first home. It’s rewarding to know that my assistance was helpful to you. Thank you for your kind recommendation. If you ever have more questions or need support, I'm here...
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Cindy made the whole process a breeze with her extensive knowledge and constant communication. We were very appreciative of Cindy and have already recommended her to friends!
Reply from Cindy Jansky
November 12th, 2025 04:13 PM
I'm really pleased to hear that you found the process smooth and appreciated my knowledge and communication. Your recommendation means a lot to me. If there's anything else I can do for you in the future, please feel free to reach out.
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About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
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Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
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Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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