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Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...

Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
I knew nothing about this process and Cindy was there to guide us through the whole thing. she answered all of our questions and explained things in great detail so we weren't confused. she was great to work with!
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Reply from Cindy Jansky
February 16th, 2026 04:39 PM
Navigating the mortgage process can be daunting, so I'm glad I could help make things clearer for you, Molly. It was my pleasure to answer your questions and guide you through each step. If you have any more questions or need assistance in...
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Cindy went above and beyond for us. Communication was always happening and felt like we were made a priority. 10/10!
Reply from Cindy Jansky
February 16th, 2026 04:31 PM
It's great to hear that you felt prioritized, Bradley. Ensuring clear communication and giving each client focused attention is my goal, so I'm glad this came through for you. If there’s anything more I can do for you in the future, feel free...
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I can’t explain everything in words how awesome the experience was but I can say that God was behind this experience leading everyone’s hand in it because it was flawless
Reply from Cindy Jansky, Ruoff Mortgage
January 6th, 2026 02:32 PM
I'm grateful for your heartfelt review, Cody. It's wonderful to hear that your experience felt so seamless. I am truly honored to have been a part of your journey and am glad things went smoothly for you. If you ever need assistance in the...
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al the "professionals" were just that! They were PROFESSIONAL they knew everything and had answers for someone nervous to start the process and never done this before, i loved that if I had a concern, they took care of it with ease and I never...
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Reply from Cindy Jansky
January 5th, 2026 02:07 PM
Thank you for your positive feedback, Cody. I'm glad to know that your experience was smooth and that you felt supported throughout the process. Assisting clients who are new to the home-buying journey is important to me, and I'm pleased that...
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Cindy IS FABULOUS!!!!Couldn’t have asked for a better loan officer.So kind and so quick and on top of everything. She worked very very hard to get us what we wanted and even more!We are so thankful and grateful for everything she did for us...
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Reply from Cindy Jansky, Ruoff Mortgage
January 5th, 2026 02:16 PM
I truly appreciate your kind words, Jericha. I'm glad that I could help make the loan process smooth and efficient for you. Your recommendation means a lot to me, and I'm grateful for the trust you placed in me to secure the home you desired....
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Cindy was on top of everything For us! she worked so hard to get us this beautiful home! We are so happy and didnt have to lift much of a finger at all. She made evefything so easy and smooth alongside our agent. we are so happy to have worked...
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Reply from Cindy Jansky
January 2nd, 2026 04:17 PM
I'm pleased to hear that you are happy with your new home and the process felt easy and smooth, Jericha. Supporting you in such an important journey is incredibly rewarding. If you or anyone you know has questions or needs assistance in the...
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Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Nick S
Reply from Cindy Jansky, Ruoff Mortgage
December 25th, 2025 07:33 PM
Your positive rating means a lot to me, Nick. Thank you for taking the time to share it. If you have any feedback or questions in the future, feel free to reach out.
Cindy was amazing to work with. Her expertise , attention to detail and exemplary availability made the whole process a breeze.
Reply from Cindy Jansky
December 24th, 2025 06:32 PM
I appreciate your kind words, Nicholas. I'm glad that my expertise and attention to detail made the process easier for you. It's important to me that clients feel well-supported throughout their journey. If you have any further questions or...
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Very very knowledgeable about everything! Made us feel very comfortable as first time homebuyer!
Reply from Cindy Jansky
December 19th, 2025 05:01 PM
I'm glad to hear that you felt comfortable and found my knowledge helpful during your homebuying journey, Taryn. Assisting first-time homebuyers is something I truly enjoy, and it's great to know you felt supported. If there's anything more...
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Cindy was an absolute pleasure to work with during this process . We cannot recommend her enough!
Reply from Cindy Jansky
December 18th, 2025 04:11 PM
It's wonderful to hear that you enjoyed working with me during this process, Daniel. Your recommendation is greatly valued. If you ever have more questions or need further assistance, I'm here to help.
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About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
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Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
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Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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