Top 5%
Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cindy made my first time buying a home a not so scary process, she walked us through every step, explained everything, answered our calls and texts even when she was out of office, and got us way more then we were expecting. I will recommend...
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Reply from Cindy Jansky
July 17th, 2026 04:54 PM
Tiffani, I'm so grateful for your kind words and thrilled that I could make your first home-buying experience less daunting. It was wonderful working with you and ensuring you felt supported every step of the way. If you ever have more questions...
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Cindy and her team always go above and beyond to make it happen! In my case there were some hoops to jump threw but we made it work and happen.Thanks again for all your and your teams help!
Reply from Cindy Jansky
July 13th, 2026 05:20 PM
Joshua, I appreciate your kind words and am glad we could work together to navigate the challenges successfully. It was great to assist you and ensure everything came together. If you need any further assistance, please feel free to reach out....
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Cindy was great to work with , very flexible and helped us with all the details of the mortgage process.
Reply from Cindy Jansky, Ruoff Mortgage
May 27th, 2026 07:03 PM
John, I'm glad to hear that you found the process smooth and flexible. It was a pleasure assisting you with all the details of your mortgage. If there's anything else you need, please don't hesitate to reach out.
Cindy was amazing! She helped walk us through everything! She was readily available and answered all our questions we had!
Reply from Owner
May 24th, 2026 10:31 AM
Seth, I appreciate your kind feedback. I'm pleased to know that I could assist you and provide the support you needed throughout the process. If you have any more questions or need further assistance, please feel welcome to reach out.
Cindy was amazing! She helped us through everything and answered all our question quickly!
Reply from Cindy Jansky, Ruoff Mortgage
May 24th, 2026 02:27 AM
Seth, I'm grateful for your kind words. It’s great to know that I could assist you effectively and promptly throughout the process. If you need anything else, feel free to reach out.
Cindy was absolutely wonderful to work with throughout our home buying process. She was knowledgeable, responsive, and made everything feel so much less overwhelming. Cindy took the time to explain every step and was always quick to answer...
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Reply from Cindy Jansky
March 25th, 2026 04:26 PM
Anna, I appreciate your kind words about my commitment to making the home buying process straightforward and less daunting for you. It's important to me that you felt supported and well-informed at every step. Should you need any more assistance...
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Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Tyler S
Reply from Owner
May 13th, 2026 10:31 AM
I appreciate your positive rating, Tyler. If there’s anything more you need or any questions you might have, feel free to reach out.
Very fast response
Reply from Cindy Jansky
March 6th, 2026 04:05 PM
Tyler, thank you for highlighting the quick response. It's important for me to be as responsive as possible to ensure things move smoothly. If you need any more assistance, just let me know.
Was really treated like family! & hands down the smoothest experience for my first home.
Reply from Cindy Jansky
March 2nd, 2026 09:26 PM
Michael, I'm glad to hear that your journey to buying your first home felt smooth and welcoming. It was important for me to create a supportive experience for you. If you have any future questions or need assistance, don't hesitate to reach...
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Cindy was THE BEST!! I told her in the beginning, all the finance makes me nervous and I don't understand it. She took me through each step and assured me it would all be fine.....and it was!! Cindy is an example of friendly, knowledgeable,...
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Reply from Cindy Jansky
February 20th, 2026 08:08 PM
I appreciate your kind words, Susan. It means a lot to know that I could help ease your nerves throughout the process. Guiding you through each step and ensuring you felt confident was a priority for me. If you have any further questions or...
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About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
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Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
Gallery
Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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