New American Funding - Chris Loughnane
New American Funding – Charlotte, NC
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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I could just say that it is a very smooth process. They communicate through throughout the process and it's one of the best things that I ever did the day I met Chris and then I love the processor. she was great expressed concernsAny and we...
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Reply from Chris Loughnane
March 24th, 2026 08:19 PM
Randall, I'm glad to hear that you found the process smooth and that both the communication and collaboration with me and the processor left a positive impression. It's important to me that you felt supported and heard every step of the way....
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Just the wait between some responses was kinda long
Reply from Chris Loughnane
March 12th, 2026 04:49 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
I began the process in September 2025 and it was not funded until February 27. While Chris is a very personable guy, he explained processes but never gave us concrete deadlines. He was often hard to reach. If not for Cindy Lam I don't think...
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Reply from Chris Loughnane
March 11th, 2026 06:31 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Cindy always replied promptly to any phone call or email I sent. She's awesome!
Reply from Chris Loughnane
March 11th, 2026 03:37 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
This applies strictly to the loan officer, as I had a great experience with Chris Loughnane.Communication and timing with the loan processor was excessively difficult, I have been expeditious on completing all my tasks only to receive radio...
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Reply from Chris Loughnane
February 24th, 2026 06:11 PM
David, I deeply appreciate you sharing your experience, and I'm glad to hear that you were satisfied with my part of the process. I truly regret that the communication and timing on the other aspects did not meet expectations, leading to challenges...
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Easy to talk with each one for every step they were very helpful with the whole process.
Reply from Chris Loughnane
January 29th, 2026 05:54 PM
I'm glad you found the communication smooth and helpful throughout each step, Bridget. If there's ever anything else I can assist you with, please don't hesitate to contact me.
Better communication.
Reply from Chris Loughnane
January 14th, 2026 03:16 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Chris was very helpful. He spent a lot of time explaining things and making sure we understood the process
Reply from Chris Loughnane
January 5th, 2026 03:13 PM
I'm pleased to hear that you found my assistance helpful, Catherine. It was important to me that you felt confident and informed throughout the process. If you have any more questions or need further assistance in the future, feel free to reach...
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Lengthy and cumbersome process with unclear timelines and frustrating hopes to jump thro
Reply from Chris Loughnane
October 13th, 2025 06:02 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Easy to work with
Reply from Chris Loughnane
October 3rd, 2025 02:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing