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Chris Fratta - Highlands Residential Mortgage, Ltd. in Baltimore, MD

Chris Fratta

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Overall Ratings
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5 Star
93%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
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    Thuy N P
    Ashburn, VA
    Posted on April 12th, 2026 12:03 PM
    Chris was very prompt and very informative explaining to me clearly. Chris went above and beuond beyond to make sure the loan process went smoothly. We were most grateful that he came to the closing we highly recommend Chris and will refer...
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    Reply from Chris Fratta
    April 13th, 2026 01:24 PM
    Thanks, Jennifer! Enjoy your new home and please do not hesitate to call with any questions.
  • Encompass
    S
    Shailey O S
    Baltimore, MD
    Posted on April 6th, 2026 02:43 PM
    Chris is Phenomenal in his communication skills, timeliness and efficient management of the transaction. Explains and educates the clients periodically. Is Always available to answer any question. Chris truly goes above and beyond for his clients....
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    Reply from Chris Fratta
    April 6th, 2026 02:48 PM
    Thank you, Shailey! Having a reliable realtor partner such as yourself makes my job easier!
  • Encompass
    J
    Jeffrey S L
    Westminster, MD
    Posted on February 15th, 2026 06:43 PM
    Chris was professional, provided prompt clear details and instructions through the whole process.
    Reply from Chris Fratta
    February 16th, 2026 03:06 PM
    Shane, Thank you for your continued support! Please let me if you have any questions or need any additional assistance. Thanks!
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    Lauren S
    Posted on February 13th, 2026 03:10 PM
    He was awful & very rude. I would steer clear of someone who has no customer service skills & is completely over bearing.
    Reply from Chris Fratta
    February 13th, 2026 05:55 PM
    Hi Lauren, I am sorry to hear that your experience did not meet your expectations. My goal in every conversation is to provide clear, accurate guidance so clients can make informed decisions with confidence. In this situation, I explained...
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  • Encompass
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    Tyshawna W
    Hagerstown, MD
    Posted on January 15th, 2026 11:25 AM
    Not only was I there for my clients every step of the way, so was Chris. He was able to answer any question my clients and I had.
    Reply from Chris Fratta
    January 15th, 2026 03:09 PM
    Tyshawna, Congrats to you and your clients. It was an honor to be a part of your first closing with the EXP team. Looking forward to many more!
  • Encompass
    J
    Jacqueline S
    Hagerstown, MD
    Posted on January 13th, 2026 12:45 PM
    Chris was extremely informative and always quickly responded to texts, calls, and emails. He took the time to discuss concerns and is just a personable great guy!
    Reply from Chris Fratta
    January 13th, 2026 03:03 PM
    Jacqueline,Congratulations, again. I can't think of a better way to start of the new year than with a new home! Thank you for your business and confidence. Please do not hesitate to call/email/text with any future question. And if you know...
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  • Encompass
    I
    Ina B C
    Rockville, MD
    Posted on January 10th, 2026 08:39 PM
    Chris was very professional, knowledgeable, timely and patient. It was a pleasure to work with him.
    Reply from Chris Fratta
    January 12th, 2026 01:15 PM
    Ina, thank you! It was a pleasure working with you, too. I know you'll enjoy your new home. Cheers!
  • Encompass
    J
    Jill A
    Rockville, MD
    Posted on January 8th, 2026 02:08 PM
    Chris was personalable and professional. He was always available to answer questions and went the extra mile to make sure my clients got the best results.
    Reply from Chris Fratta
    January 8th, 2026 02:41 PM
    Thank you, Jill! Working with a professional like yourself makes my job easier! Happy New Year!
  • Encompass
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    Nathan A C
    Rockville, MD
    Posted on January 6th, 2026 09:19 PM
    Chris is a gentleman who is very knowledgable and easy to work with. He answered all our questions expeditiously. He walked us through the entire process. We highly recommend him!
    Reply from Chris Fratta
    January 6th, 2026 09:27 PM
    Nate and Ina, Happy New Year, and thank you for your business and confidence. It was a pleasure working with you. Please do not hesitate to call with any future questions. And, as always, if you have any friends or family who could benefit...
    read more
  • Encompass
    A
    Amira H
    Baltimore, MD
    Posted on November 17th, 2025 03:27 PM
    The level of professionalism. We were kept informed, and offered options that fit our needs.
    Reply from Chris Fratta
    November 20th, 2025 03:27 PM
    I'm grateful for your kind review, Amira. Keeping you informed and providing options suited to your needs is at the core of my approach. If you have any more questions or need further assistance in the future, please feel free to reach out.
  • 21–30 of 121
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional, FHA, VA, USDA
    Purchase/Refinance 1st and 2nd Mortgages
    Renovation Loans
    Down Payment Assistance
    Conventional 97%, HomeReady, HomePossible
    Construction
    Doctor/Dentist
    Self-Employed Borrowers
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    Positions
    • Highlands Residential Mortgage - Sales Manager Loan Officer
      Jun 4th, 2024 - Current
    Memberships
    • MMBBA - Maryland Mortgage Bankers and Brokers Association
    • HCAR -Howard County Board of Realtors DEI Committee
    • Live Baltimore
    • View All
    Addresses and Serving Areas

    Year Started

    1993

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • Maryland
    • District of Columbia
    • Florida
    • View All
    Achievements
    • President's Club
    • Certified Mortgage Planning Specialists
    Hobbies
    • HS Coach
    • Working Out
    • Golf
    • View All
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.