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Cheryl Wooster, Ruoff Mortgage
Senior Loan Officer | NMLS# 205826 | Ruoff Mortgag...

Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Excellent
Great transaction
Reply from Cheryl Wooster, Ruoff Mortgage
March 2nd, 2026 03:14 PM
Tracey, thank you for sharing your feedback. I'm pleased to know the transaction met your expectations. If you ever need further assistance or have any questions, I'm here to help.
Cheryl was wonderful and so responsive!
Reply from Cheryl Wooster, Ruoff Mortgage
February 17th, 2026 04:30 PM
I'm glad to hear that you found my responsiveness helpful, Bailey. It's important to me to provide the support you need throughout the process. If there's anything else I can assist you with, feel free to let me know. Thank you for your kind...
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The best in communication with me and how easy the process was
Reply from Cheryl Wooster, Ruoff Mortgage
February 5th, 2026 12:36 PM
I appreciate your kind words, Phillip. I'm pleased to hear that the communication and process were smooth and straightforward for you. If you have any more questions or need further assistance in the future, feel free to contact me. Thank you...
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Explained every step,
Have used Cheryll before alway. Excellent Job.
Reply from Cheryl Wooster, Ruoff Mortgage
February 2nd, 2026 04:48 PM
It's truly rewarding to know that you found the process clear and helpful, Sandra. Your trust and continued support are greatly appreciated. Should you need assistance in the future, feel free to reach out.
Cheryl made the process so easy for us and gave us so much information we never even had to ask questions bc she answered any question before we even a sked. She was also quick to help us navigate any issues we were having and come up with...
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Reply from Cheryl Wooster, Ruoff Mortgage
February 1st, 2026 10:31 PM
I'm really pleased that I could help make the process smooth for you, Olivia. Providing clear information and preemptively addressing questions are key priorities for me, so it's gratifying to hear this approach was beneficial to you. I'm also...
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You don't need to look anywhere else. Cheryl is top notch, just call her for a no hassle experience.
Reply from Owner
February 1st, 2026 10:28 PM
I'm pleased to hear that you found the experience seamless, Brad. Making the process as straightforward as possible is always my goal. If you ever need assistance in the future, just let me know. Thank you for the kind words and trust in my...
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Listen I dont know what Cheryl makes, but its not enough. She is top notch, i have had dealings with her in the past and thats why i chose to come back to her again. I wont even look to go to anyone else when i am in need of these services....
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Reply from Cheryl Wooster, Ruoff Mortgage
February 1st, 2026 10:29 PM
I really appreciate your kind words, Brad. It's great to know that my previous assistance left such a positive impression that you chose to return for more services. Your trust means a lot to me, and I'm committed to continuing to provide the...
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Cheryl was the loan officer for a client we shared, and she was outstanding throughout the transaction. She had a strong, trusted relationship with our client and brought a professional, friendly, and highly results-driven approach from start...
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Reply from Owner
February 1st, 2026 10:30 PM
Deborah, thank you for sharing your experience working together. I'm glad to hear that my approach helped facilitate a seamless transaction, especially under the circumstances you described. Building a strong, communicative relationship with...
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Cheryl is amazing to work with, made everything in the whole process as seamless as it could be!Never felt like anything was being hidden either, if something came up I was immediately contacted and we resolved it!It was a great experience...
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Reply from Owner
December 22nd, 2025 06:50 PM
I'm pleased to hear that your experience was seamless and transparent, Kyle. Keeping communication open and addressing issues promptly is a priority for me. Thank you for recommending me to others. If you ever need assistance again, just let...
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cheryl has the ability to explain the confusing stuff and make it not so confusing and it was always greatly appreciated having questions answered in a way to be able to understand everything!
Reply from Cheryl Wooster, Ruoff Mortgage
December 22nd, 2025 06:51 PM
I'm pleased that my explanations helped clarify things for you, Kyle. Navigating complex topics can be challenging, and it's essential to ensure everything is clear and comprehensible. If any other questions arise or there's more I can assist...
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About
Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Home Buyer Counseling
Renovation Financing
Down Payment Assistance Programs
FHA Loans
VA Loans
Conventional Lending
USDA Loans
ITIN
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Positions
- Ruoff Mortgage - Sr Mortgage Loan OfficerAug 15th, 2012 - Current
Memberships
- Beech Grove Chamber of Commerce
- NMLS Member
- East Side MIBOR Affliate Member
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Addresses and Serving Areas
Primary Serving Area
Year Started
1993
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 205826
Achievements
- Rising Star Award 2023
- President's Club 2023
- Greenwood IN Originator of the Year 2023
Hobbies
- Reading
- Flea Marketing
- Gardening
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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