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Cheryl Wooster, Ruoff Mortgage
Senior Loan Officer | NMLS# 205826 | Ruoff Mortgag...

Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Very knowledgeable and a pleasure to work with. Great communication and feedback.
Reply from Cheryl Wooster, Ruoff Mortgage
June 30th, 2026 05:04 PM
I'm pleased to hear you found my knowledge and communication helpful, Taylor. It was a pleasure working with you as well. Thank you for your kind feedback!
Cheryl was knowledgeable and walked us through the whole process in detail
Reply from Cheryl Wooster, Ruoff Mortgage
June 22nd, 2026 05:42 PM
Emilio, I'm pleased to hear that you found my guidance helpful during the process. Your feedback is valued, and I'm grateful for the opportunity to assist you. Please don't hesitate to contact me if I can ever be of assistance in the future....
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Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Tracy E
Reply from Owner
June 22nd, 2026 05:42 PM
Thank you, Tracy, for your great rating. I appreciate your support!
We initially applied for a new home loan online and had instant results. Then we spoke with Cheryl, who was very helpful all along the way. She never let anything fall through the cracks. With this being our very first home purchase, she explained...
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Reply from Cheryl Wooster, Ruoff Mortgage
June 22nd, 2026 05:43 PM
I appreciate your kind words, Tracy. I'm pleased to hear that I could help make your first home purchase a positive experience by providing clear guidance throughout the process. Thank you for trusting me with this important step.
Cheryl was attentive to my needs and kept me informed. She found solutions and opportunities that made the process easier and affordable. I am so grateful to work with Cheryl and her team.
Reply from Cheryl Wooster, Ruoff Mortgage
June 15th, 2026 07:12 PM
I'm pleased to hear that you felt well-supported throughout the process, Kristene. Your gratitude means a lot, and I'm glad we could find solutions that made everything easier and affordable for you. Thank you for sharing your positive experience...
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The entire process from beginning to end was very simple and easy! I would highly recommend Cheryl and Ruoff Mortgage!
Reply from Cheryl Wooster
June 15th, 2026 02:52 PM
Thank you for your kind words, Valerie. I'm happy to hear that the process was simple and easy for you. Your recommendation is greatly appreciated!
Cheryl was wonderful to work with! We were well informed throughout the process and everything was easy to review and sign. We would work with Cheryl again and recommend her.
Reply from Owner
May 4th, 2026 08:29 PM
I'm grateful for your kind words, Rachel. It's good to hear that you felt well-informed and found the process easy. Your willingness to work with me again and recommend my services is truly appreciated.
Our loan officer had a wonderful attitude and was very informative. The only thing we were disappointed with was the fact she forgot we were putting 10% down and recasting once we close on the old house and putting the second 10% down. I'm...
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Reply from Cheryl Wooster, Ruoff Mortgage
April 20th, 2026 06:09 PM
Thank you Rachel for sharing your experience. I'm glad to hear you found my attitude and information was helpful and sincere apologizes if there may have been some miss communication regarding your change in plans from your initial loan application...
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Communication was great! The whole process went fast and smooth!
Reply from Cheryl Wooster, Ruoff Mortgage
April 13th, 2026 11:58 AM
I'm grateful to hear that the communication and process met your expectations, Kalyssa. It's appreciated to know that everything went smoothly for you. If you ever have any more questions or need assistance, feel free to reach out.
Cheryl was phenomenal and we will recommend her to anyone as someone recommended her to us! She helped us navigate some semi unique situations while changing jobs during the loans process and greatly appreciate her optimism and honesty.
Reply from Owner
March 23rd, 2026 04:36 PM
Thank you, Bonnie, for your kind words. I'm glad I could assist you through the loan process and address the unique situations you faced. Your appreciation means a lot, and I'm here if you ever need further assistance.
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About
Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Home Buyer Counseling
Renovation Financing
Down Payment Assistance Programs
FHA Loans
VA Loans
Conventional Lending
USDA Loans
ITIN
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Positions
- Ruoff Mortgage - Sr Mortgage Loan OfficerAug 15th, 2012 - Current
Memberships
- Beech Grove Chamber of Commerce
- NMLS Member
- East Side MIBOR Affliate Member
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Addresses and Serving Areas
Primary Serving Area
Year Started
1993
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 205826
Achievements
- Rising Star Award 2023
- President's Club 2023
- Greenwood IN Originator of the Year 2023
Hobbies
- Reading
- Flea Marketing
- Gardening
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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