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Cheryl Wooster, Ruoff Mortgage
Senior Loan Officer | NMLS# 205826 | Ruoff Mortgag...

Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Jordan M
Reply from Owner
December 22nd, 2025 06:52 PM
Thank you for the excellent rating, Jordan. If you ever need assistance in the future, feel free to reach out as I'm always happy to help!
Great communication, loved loan butler.
Reply from Cheryl Wooster, Ruoff Mortgage
November 19th, 2025 04:37 PM
I'm pleased to hear that you appreciated the communication and found the loan butler helpful, Jordan. It's important to me that these tools support your journey efficiently. If there's anything else you need or questions you have, feel free...
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I thought underwriting was extremely picky. My award letter was torn when I opened it.
Reply from Cheryl Wooster, Ruoff Mortgage
November 9th, 2025 03:56 PM
I understand that dealing with underwriting can sometimes be challenging, James. If you have any specific concerns or need further clarification, please feel free to contact me directly. I'm here to help and ensure a smooth experience for you....
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All healp tha I recive from sheryl with all process
Reply from Cheryl Wooster, Ruoff Mortgage
November 9th, 2025 03:55 PM
I'm pleased to hear that the assistance during your process was helpful to you, Basilio. If there are any further aspects you'd like to discuss or explore, please feel free to reach out. I'm here to help with any needs you might have in the...
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Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Caleb S
Reply from Owner
November 9th, 2025 03:56 PM
I appreciate your rating, Caleb. If you have any further thoughts or questions, I'm here to help. Thank you for choosing me at Ruoff Mortgage.
Cheryl went above and beyond fornus: she worked weekends, noticed when the insurance r*te wasn't what was quoted and connected us to another agent that got us better insurance rates, all at the last minute and then still got us to close on...
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Reply from Cheryl Wooster
November 7th, 2025 07:05 PM
It's great to hear that I was able to assist you with securing the right insurance rates and ensure everything was finalized on time, Caleb. Working through these details is important, and I'm glad I could make a positive impact on your home...
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Cheryl was amazing to work with! She made the entire process of applying for a home loan as stress-free as possible.She was also open about every little detail. I really felt like I could trust her advice. Transparency and open communication...
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Reply from Owner
November 9th, 2025 03:57 PM
It's reassuring to know that I could make your home loan process as smooth and stress-free as possible, Megan. Open communication is a key part of how I work, and I'm glad you felt confident and informed throughout. If you need anything else,...
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All communication was open and honest. I never felt like I was being kept in the dark on anything. Cheryl was very upfront with all of the information we needed. She really helped us navigate all of the ins and outs of applying for a home loan....
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Reply from Cheryl Wooster, Ruoff Mortgage
October 24th, 2025 04:28 PM
It's really encouraging to hear that you felt well-informed and supported throughout your home loan process, Megan. I believe in clear and honest communication, and I'm pleased to know that approach was helpful for you. If you have any further...
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Cheryl Wooster, Ruoff Mortgage has received a review with 5 star rating from Alexis
Reply from Owner
June 13th, 2024 07:08 PM
Thank you!
Walked us through the whole process step by step and made home buying possible when we were told otherwise by other realtors and loan officers. We highly recommend Ruoff!
Reply from Cheryl Wooster, Ruoff Mortgage
October 20th, 2025 01:07 PM
I'm pleased to hear that I could guide you step by step through the home buying process, especially after encountering challenges with other realtors and loan officers. Making home buying possible for you is a rewarding part of my work. Thank...
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About
Additional Licenses: NMLS# 205826.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Home Buyer Counseling
Renovation Financing
Down Payment Assistance Programs
FHA Loans
VA Loans
Conventional Lending
USDA Loans
ITIN
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Positions
- Ruoff Mortgage - Sr Mortgage Loan OfficerAug 15th, 2012 - Current
Memberships
- Beech Grove Chamber of Commerce
- NMLS Member
- East Side MIBOR Affliate Member
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Addresses and Serving Areas
Primary Serving Area
Year Started
1993
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 205826
Achievements
- Rising Star Award 2023
- President's Club 2023
- Greenwood IN Originator of the Year 2023
Hobbies
- Reading
- Flea Marketing
- Gardening
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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