Top 5%
Guild Mortgage - Cheryl New
Branch Manager
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower:... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cheryl New and her Rock Star Team are the BEST in the business. Cheryl took my call when she was on vacation. That was truly incredible! Cheryl and her team are very good at communicating and updating the clients and the realtors regularly....
read more
Reply from Guild Mortgage - Cheryl New
September 1st, 2025 02:49 AM
Thank you, Debbie! I'm so glad you appreciated the dedication and communication from my team and me. Taking your call while on vacation was necessary to make sure everything stayed on track. Your confidence in knowing the loan would fund smoothly...
read more
outstanding Customer support throughout the whole process . The Cheryl New Team was beyond acceptional for my first time home buyers.
Reply from Cheryl New
August 11th, 2025 02:34 PM
Thank you, Timothy! I'm delighted to hear that you felt well supported during the process. As a first-time homebuyer, having a positive experience is crucial, and I'm glad I could play a part in that for you. If you have any further questions...
read more
Excellent service with friendly and knowledgeable partners that were available to answer our questions.
Reply from Cheryl New
August 11th, 2025 01:15 PM
Thank you, Mary! I'm so glad to hear you had a positive experience. It's truly satisfying to know that the service and support provided met your expectations. Should you have any more questions or need further assistance in the future, I'm...
read more
Loved Cheryl and the team ! answered all the questions we had and then some
Reply from Cheryl New
August 8th, 2025 01:04 PM
Thank you, Amber! I'm thrilled to hear that you found our responses helpful and informative. It's important to me to ensure all your questions are addressed thoroughly. If there's anything else you'd like to discuss or if more questions come...
read more
Fantastic work as alway! Much appreciated!!
Reply from Cheryl New
August 7th, 2025 05:38 PM
Thank you so much, Sam! I'm truly grateful for your appreciation and support. It's always rewarding to know that my efforts make a difference for you. If there's anything else I can assist with, please don't hesitate to reach out.
I have loved getting to know Cheryl. She has been a great resource since meeting her earlier this year, through our mutual connection, Kayla Runge. Thanks Cheryl!
Reply from Cheryl New
July 31st, 2025 04:41 PM
It's been a pleasure getting to know you too, Reene. I'm grateful to have been a resource for you and appreciate our connection through Kayla Runge. If there's ever anything more I can assist with, please feel free to reach out. Thank you for...
read more
Extremely positive staff to work with. Very efficient!
Reply from Cheryl New
July 30th, 2025 02:32 AM
Thanks, Glenda, for taking the time to share your experience. I'm pleased to hear that you found working with the staff to be positive and efficient. It's wonderful to know that these aspects of our service stood out to you. If you have any...
read more
Guild Mortgage - Cheryl New has received a review with 5 star rating from Debby N
Cheryl is the best out-of-the-box problem solver!!
Reply from Cheryl New
July 29th, 2025 04:42 PM
Thank you, Debby, for your generous words. I'm delighted to know that my approach to problem-solving has stood out to you. Finding creative solutions is a rewarding part of my work, especially when it comes to guiding clients through the mortgage...
read more
Thank you so much for making this a smooth transaction for our mutual client!
Reply from Cheryl New
July 29th, 2025 03:25 PM
I appreciate your message, Carlie. I'm glad to hear that the transaction went smoothly for our mutual client. Making the process as seamless as possible is always a priority for me. Thank you for collaborating with me and feel free to reach...
read more
71–80 of 363
About
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower: buying homes without fully understanding my loan, my options, or how things like credit and debt-to-income could impact my rate. That experience shaped how I serve clients today.
With more than 30 years of experience in real estate, banking, and finance, I guide clients through the mortgage process with clarity, care, and strategy.
Faith. Family. Financing Done Right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA, USDA, Jumbo, Double and Singlewide Manufactured Homes and Homes on Ag Exempt Property
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Awards
Best of Erath Coun...
Best of Erath Coun...
Best of Erath Coun...
View All
Disclaimer
I am authorized to do business in the state of Texas.; NMLS ID: 218555; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.