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Guild Mortgage - Cheryl New
Branch Manager
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower:... Show More
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8 AM to 5 PM
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8 AM to 5 PM
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closed
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I was able to reach out whenever I needed and go a very quick response. Everything was very clear in terms of explaining and the process of our loan. This was probably the best customer service I have ever received from any company! Cheryl...
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Reply from Guild Mortgage - Cheryl New
September 11th, 2025 05:01 PM
I'm pleased to know that you had such a positive experience with the customer service, Brendan. It's important to me that communication is clear and questions are answered promptly. I'm glad to hear everything went smoothly with your loan process....
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Guild Mortgage - Cheryl New has received a review with 5 star rating from Kim M
Working with Cheryl and her team was an absolute pleasure. Cheryl is incredibly kind, attentive and genuinely cares about her clients and the realtors she partners with. She goes above and beyond to make sure every step of the process is smooth...
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Reply from Guild Mortgage - Cheryl New
September 8th, 2025 09:56 PM
It's wonderful to read about your positive experience, Kim. I'm grateful for your kind words and am pleased to know that the process felt smooth and stress-free for you. I always strive to support my clients and partners with care and professionalism....
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Worked through any questions and concerns diligently!
Reply from Guild Mortgage - Cheryl New
September 8th, 2025 08:42 PM
Thank you for sharing your experience, Colton. I'm pleased to hear I could help with your questions and concerns. If there's anything more you need, feel free to contact me anytime.
Cheryl and her team are awesome!
Reply from Guild Mortgage - Cheryl New
September 8th, 2025 02:19 PM
I appreciate the kind words, Jennifer. I'm pleased to know that you had a positive experience with my team and me. If you ever have further questions or need assistance, please feel free to reach out.
Guild Mortgage - Cheryl New has received a review with 5 star rating from Kallen H
Cheryl worked hard and was able to lower our rate ! her team was extremely efficient and was on top of everything!
Reply from Guild Mortgage - Cheryl New
September 8th, 2025 02:20 PM
It's great to hear that you were pleased with the effort to lower your rate, Kallen. I’m happy that my team’s efficiency and attention made a positive impact on your experience. If there’s anything else I can assist with, please don't hesitate...
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Guild Mortgage - Cheryl New has received a review with 5 star rating from Mark R
Fast and painless process. constant updates
Reply from Guild Mortgage - Cheryl New
September 5th, 2025 01:20 PM
I'm glad to hear the process was smooth and that you appreciated the consistent updates, Mark. Keeping things efficient and transparent is a priority for me. If there's anything else you need or questions you might have, please feel free to...
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The entire team was great with their communication and prompt responses We were able to get the loan closed quick with no problems
Reply from Guild Mortgage - Cheryl New
September 1st, 2025 03:37 PM
Thank you, Lori! I'm pleased to hear that you found the communication and responsiveness from my team to be great. Ensuring a smooth and efficient loan process is always my goal, so I'm glad everything went quickly and without issues. If you...
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About
Hi! I'm Cheryl New.
I manage three different branches at Guild: Liberty Hill, Lampasas, and Stephenville. Most people don’t make bad mortgage decisions... they make uninformed ones. I know this first hand, because I was once that borrower: buying homes without fully understanding my loan, my options, or how things like credit and debt-to-income could impact my rate. That experience shaped how I serve clients today.
With more than 30 years of experience in real estate, banking, and finance, I guide clients through the mortgage process with clarity, care, and strategy.
Faith. Family. Financing Done Right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional, FHA, VA, USDA, Jumbo, Double and Singlewide Manufactured Homes and Homes on Ag Exempt Property
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Time Zone
Central Standard Time (CST)
Awards
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Disclaimer
I am authorized to do business in the state of Texas.; NMLS ID: 218555; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.