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Charlotte Luciano

ClaimedPro

Home Equity Specialist

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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Overall Ratings
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5 Star
87%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
3%
Reviews from Web
  • Encompass
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    Betty C
    INDIANAPOLIS, IN
    Posted on April 1st, 2026 06:50 PM
    Just hated being in debt
    Reply from Charlotte Luciano
    April 1st, 2026 06:58 PM
    Thank you for sharing your thoughts, Betty. I understand that being in debt can be stressful, and I appreciate your feedback. If there's anything specific you'd like to discuss or if you have any questions, please feel free to reach out. I'm...
    read more
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    Roy R P
    GODFREY, IL
    Posted on March 28th, 2026 11:37 AM
    All most the everthing, it was good.
    Reply from Charlotte Luciano
    April 1st, 2026 06:59 PM
    Hi Roy, It was such a pleasure working with you & Shyleah. Thank you
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    Christine H
    GERMANTOWN HILLS, IL
    Posted on March 21st, 2026 11:24 AM
    Charlotte was great at communicating. Very patient.
    Reply from Charlotte Luciano
    March 30th, 2026 07:56 PM
    It was great working with you. Thanks again for putting your trust in us.
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    Deborah S
    KENNESAW, GA
    Posted on March 7th, 2026 01:03 AM
    The ease and amount of time. my representative was helpful, friendly, knowledgeable and just fantastic.
    Reply from Charlotte Luciano
    March 9th, 2026 01:45 PM
    I'm glad to hear that you found working with me to be a smooth experience, Deborah. Your kind words about my approach and knowledge mean a lot. If you need anything else in the future, feel free to reach out.
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    Chalice T
    NEWVILLE, AL
    Posted on March 4th, 2026 04:46 PM
    Charlotte made it great!!! I have never had a representative of any company/organization/group ever be as helpful, patient and friendly as Charlotte. She went above and beyond to help me. She answered all my questions so patiently and worked...
    read more
    Reply from Charlotte Luciano
    March 9th, 2026 01:46 PM
    I'm really touched by your kind words, Chalice. It means a lot to know that I could help make your experience a positive one. Assisting you and answering your questions was truly my pleasure. If there's ever anything else you need, please don't...
    read more
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    Tad H
    YUKON, OK
    Posted on March 2nd, 2026 11:33 AM
    Charlotte is the best. Explained everything g and answered question. I'm glad I got Loan Officer @CharlotteLuciano
    Reply from Charlotte Luciano
    March 2nd, 2026 01:46 PM
    Hi Tad , I'm so happy that I was able to help you with this ! It is my pleasure that you and Stephnie had a positive experience, If you have any questions in the future as always I'm happy to help !! Thank you Charlotte
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    Steven S
    CHATHAM, IL
    Posted on February 8th, 2026 06:04 PM
    Charlotte was fantastic and walked us through everything. I think she was very knowledgeable about the process and was friendly at all times.
    Reply from Charlotte Luciano
    February 9th, 2026 01:20 PM
    It's great to hear such positive feedback, Steven. I'm pleased that you felt well guided and informed throughout the process. Thank you for taking the time to share your experience. If you have any more questions or need further assistance,...
    read more
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    Nga P
    CHANDLER, AZ
    Posted on February 2nd, 2026 10:43 PM
    It's very fast. Thank you to Charlotte Luciano who helped me everything. Thank you so much your team.
    Reply from Charlotte Luciano
    February 9th, 2026 01:20 PM
    Nga, I'm glad to hear that you found the process quick and easy. It was a pleasure assisting you. If you have any further questions or need anything else, please feel free to reach out.
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    Mitchell L
    AUBURN, AL
    Posted on January 21st, 2026 02:45 PM
    The helpfullness of Charlotte Luciano
    Reply from Charlotte Luciano
    January 28th, 2026 02:46 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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    Matthew A
    AKRON, OH
    Posted on January 14th, 2026 06:32 PM
    Charlotte was very personable and was very flexible and easy to reach- she worked around my schedule and was very transparent about the process. She answered all my questions and if she couldn't answer it she knew the exact person to ask. Thanks...
    read more
    Reply from Charlotte Luciano
    January 14th, 2026 06:42 PM
    Hi Matthew, Thank you so much for the awesome review . As always it was my pleasure to help you obtain your goals !!! If you ever know of someone who I can help give them my info , it would be greatly appreciated ! Have a wonderful day
  • 21–30 of 39
    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.