Charlotte Luciano's Cover Image
C

Charlotte Luciano

ClaimedPro

Home Equity Specialist

Company Logo
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Encompass
    B
    Barney M
    CINCINNATI, OH
    Posted on September 16th, 2026 06:09 PM
    Everything
    Reply from Charlotte Luciano
    September 16th, 2026 06:15 PM
    Barney, I'm glad you had a positive experience with me and the team at GoodLeap. If there's anything else you'd like to share, feel free to let me know.
  • Encompass
    M
    Michael K
    PHOENIX, AZ
    Posted on September 14th, 2026 11:33 PM
    Charlotte very knowagable and also a very friendly person. She was very helpful.
    Reply from Charlotte Luciano
    September 15th, 2026 01:34 PM
    I'm glad to hear that you found me knowledgeable and friendly, Michael. It was my pleasure to assist you, and I'm happy to know that my help was valuable during your experience with GoodLeap.
  • Encompass
    A
    Adrian S
    OTTAWA, OH
    Posted on August 24th, 2026 10:04 PM
    Charlotte was very helpful through the whole process and made everything quick and easy.
    Reply from Charlotte Luciano
    August 25th, 2026 01:30 PM
    Hi Adrian and Sara,Thank you both! It was such a pleasure getting to know you. I truly appreciate how quickly you provided each requested document—it helped make the entire process go smoothly.If there is ever anything you need, please don’t...
    read more
  • Encompass
    G
    George H
    WALTERS, OK
    Posted on August 10th, 2026 05:22 PM
    Since the money has been disbursed into my account, I cannot get in contact with anyone from Goodleap. I have a couple of questions about what happens next, as they were glossed over during the lending process. I have left messages, texts and...
    read more
    Reply from Charlotte Luciano
    August 12th, 2026 02:31 PM
    I’m very sorry for the frustration and inconvenience you experienced. I was unexpectedly out of the office recovering from pneumonia, which caused a delay in my response. Although you have my direct cell number , I provide that to clients in...
    read more
  • Encompass
    D
    Debra A
    MANTENO, IL
    Posted on August 6th, 2026 04:37 PM
    What made it great is how they took time with me walk me threw everything and my lady charlotte was very good me thats blessing
    Reply from Charlotte Luciano
    August 6th, 2026 04:53 PM
    I'm glad to hear that you had a positive experience, Debra. It's wonderful to know that I could be of help and make the process smoother for you. Thank you for your kind words. It was such a pleasure getting to know you and if you know someone...
    read more
  • Encompass
    J
    James G
    HUNTSVILLE, AL
    Posted on July 29th, 2026 03:59 PM
    Quicker connections, more explanation of details, better viewing of options.
    Reply from Charlotte Luciano
    July 29th, 2026 04:18 PM
    James, I appreciate your feedback and the suggestions you’ve provided. It's important to me that you have a clear understanding of your options and feel well-informed. I'll strive to improve in these areas to enhance your experience with GoodLeap....
    read more
  • Encompass
    D
    David L
    MIDDLETOWN, OH
    Posted on July 7th, 2026 02:50 PM
    Charlotte is incredibly kind and personable. She listened to our concerns, our challenging financial situation, and provided us with caring service. She is highly recommended!
    Reply from Charlotte Luciano
    July 7th, 2026 07:30 PM
    Hi Lora & David, Thank you so much for the kind words and for allowing me to help you with this . It was such a pleasure getting to know you and you will be in my thoughts through out your journey. If at anytime you want to talk I'm here for...
    read more
  • Encompass
    K
    Kenneth H
    LAWRENCEVILLE, GA
    Posted on July 6th, 2026 05:52 PM
    My experience with Mrs.Charlotte Luciano was exceptionable, rewarding and a learning experience , she is extremely knowledgeable and fully qualified concerning loans, very, very patient throughout the loan procedure. Her listening skills is...
    read more
    Reply from Charlotte Luciano
    July 6th, 2026 06:14 PM
    Kenneth, I truly appreciate your kind words and am pleased to know that you found our experience together rewarding and informative. It's great to hear that my support and patience were helpful to you during the loan process. Thank you for...
    read more
  • Encompass
    D
    Darrell J
    MARIETTA, GA
    Posted on July 5th, 2026 02:36 PM
    it was really easy
    Reply from Charlotte Luciano
    July 6th, 2026 02:55 PM
    I'm pleased to hear that your experience with me was easy, It was such a pleasure getting to know you ! Darrell. If there's anything more I can assist you with, please feel free to let me know. If you know someone that could benefit from my...
    read more
  • Encompass
    L
    Lisa F
    GREEN VALLEY, AZ
    Posted on July 1st, 2026 02:41 PM
    Charlotte was great on explanation on everything. She was right on top of everything. She was there when I needed her. Very pleased with everything thank you.
    Reply from Charlotte Luciano
    July 1st, 2026 02:48 PM
    Gd morning Lisa, Thank you & it was such a pleasure working with you ! If you need anything in the future or have any questions for me I'm always happy to help! If you know of anyone that I can help a referral is the best compliment ! Thank...
    read more
  • 10 of 39
    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.