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Charlotte Luciano
Home Equity Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Ms. Luciano was always very friendly and replied in very timely manner.
Reply from Charlotte Luciano
June 15th, 2026 03:15 PM
Thank you, Shannon, for your kind words. I'm pleased to hear that my friendliness and prompt responses made a positive impact on your experience. If there's anything more I can do for you, please feel free to reach out.
Charlotte was amazing! She was always available to assist. As an older couple we struggle with technology, but Charlotte helped walk us through it and it wasn't too complicated.
Reply from Charlotte Luciano
May 27th, 2026 02:00 PM
Frieda, I'm grateful for your kind words. I'm pleased I could assist you and make the process easier. If you have any more questions in the future, please don't hesitate to reach out.
My customer service agent.
Reply from Charlotte Luciano
May 26th, 2026 01:29 PM
Hi Maureen, I'm glad to know you had a positive experience with my customer service. Your kind words are appreciated, and I'm happy to have been able to assist you. If you know of anyone that I could help a referral is the best compliment !!...
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Charlotte Luciano has been extremely helpful and gone out of her way to assist me with my questions and help me navigate the process.
Reply from Charlotte Luciano
May 21st, 2026 02:02 PM
Susan, I'm grateful for your kind words and pleased to hear that I could assist you effectively. It's appreciated to know that you felt supported throughout the process. it was a pleasure working with you and if you know of anyone who could...
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Charlotte was fantastic from start to finish. She kept us informed every step of the way and did all of the leg work. Thank you so much for your 5 Star service!
Reply from Charlotte Luciano
May 20th, 2026 01:58 PM
Emma, I'm grateful for your kind words and appreciate the positive feedback. It was a pleasure keeping you informed and ensuring everything went smoothly. Thank you for choosing GoodLeap!
always room for improvement
Reply from Charlotte Luciano
May 20th, 2026 01:59 PM
Marie, I appreciate your feedback and the positive rating. If there's anything specific you feel could be improved, please feel free to reach out to me directly. Your insights are valuable, and I'm always eager to enhance the experience for...
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Our loan officer was very efficient and helpful through the process.
Reply from Charlotte Luciano
May 11th, 2026 02:24 PM
Thank you Brad! It was a pleasure working with you if you need anything in the future or know of someone I can help a referral is the best compliment !! Thanks Charlotte
Charlotte provided stellar service
Reply from Charlotte Luciano
May 11th, 2026 02:26 PM
Vannetta, I'm grateful for your kind words. It's appreciated to know you were pleased with the service I provided.
Charlotte was very helpful and courteous!
Reply from Charlotte Luciano
April 6th, 2026 01:44 PM
Thank you George!! It was a pleasure helping you with this . If you know of anyone that I can help, the best compliment is always a referral ! Thanks Charlotte
Charlotte was lovely she was patient and helpful
Reply from Charlotte Luciano
April 6th, 2026 01:45 PM
Thank you, Jennifer, for your kind words. I'm pleased to hear that you found my assistance helpful and that you felt supported throughout the process. If there's anything more I can do for you, please feel free to reach out.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.