Charlie Morgan, Ruoff Mortgage
VP | Branch Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Charlie Morgan, Ruoff Mortgage has received a review with 5 star rating from Natasha K P
Reply from Owner
March 11th, 2026 02:45 PM
Natasha & Braden, thank you for the thoughtful review. It was great working with you both and helping guide you through the mortgage process. I’m grateful you trusted me and Ruoff Mortgage | The New Albany Group along the way. If you ever need...
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Clear & efficient communication and instruction
Reply from Charlie Morgan
March 18th, 2026 06:22 PM
Thank you for sharing your thoughts, Natasha. I'm glad to hear that the communication and instructions were clear and efficient for you. If you have any further questions or need additional assistance, please feel free to reach out to me anytime....
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Charlie was quick and thorough. He took a heavy task of 16 day closing and made sure everything went smooth! I couldn’t imagine a better experience than what Charlie provided and would recommend him to anyone.
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Reply from Owner
March 16th, 2026 08:51 PM
I'm grateful for your generous feedback, Chris. It's important to me that the 16-day closing felt smooth and manageable for you. Your words about the experience mean a lot, and I truly value your recommendation. If there's anything else I can...
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Charlie was quick and thorough. He took a heavy task of 16 day closing and made sure everything went smooth! I couldnt imagine a better experience than what Charlie provided and would recommend him to anyone.
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Reply from Charlie Morgan
March 13th, 2026 04:04 PM
I appreciate your kind words, Christopher. I'm glad to hear that the 16-day closing process went smoothly for you. It means a lot to me that you had a positive experience, and your recommendation is much appreciated. If you ever need assistance...
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Charlie was consistently communicative and very timely.
Reply from Charlie Morgan
March 12th, 2026 04:12 PM
I appreciate your feedback, Jenna. It's important to me to maintain clear and prompt communication throughout the process, so I’m glad that came through in our work together. Should you have any more questions or need further assistance, I'm...
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Charlie Morgan, Ruoff Mortgage has received a review with 5 star rating from Jake H
Charlie is the best loan officer I've eve
Reply from Charlie Morgan
December 2nd, 2025 04:12 PM
Jake, thank you so much to you and your family for trusting me with another home purchase.! I'm so pleased to know you had such a positive experience. As always, if you ever need anything in the future, please don't hesitate to reach out.
I've never had a loan experience go so smoothly and everyone we worked with at Ruoff was extremely friendly and helpful for all of our questions. Thanks for making the experience feel so smooth.
Reply from Owner
December 2nd, 2025 04:14 PM
Dan, it was such a pleasure getting to work with you both! We're pleased to hear that your loan experience was smooth and that our team at Ruoff provided friendly and helpful support. It's important to us to make the process as seamless as...
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I've never had a loan experience go so smoothly and everyone we worked with at Ruoff was extremely friendly and helpful for all of our questions. Thanks for making the experience feel so smooth.
Reply from Charlie Morgan
December 11th, 2025 07:56 PM
I'm pleased to know that your loan experience was seamless and that the team at Ruoff was able to assist you with your questions, Daniel. Ensuring a smooth process is always my goal, and it's great to hear that it translated well for you. If...
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Charlie was very clear and proactive with communication throughout the process
Reply from Charlie Morgan
December 2nd, 2025 04:15 PM
Maija, you were such a pleasure to work with and thank you so much for your feedback! . It's important to us that the process is as smooth and clear as possible for our clients. If you have any more questions or need further assistance, please...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 1599574
- OH: MLO-OH.1599574
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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