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Charlie Morgan, Ruoff Mortgage - VP | Branch Manager in New Albany, OH

Charlie Morgan, Ruoff Mortgage

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VP | Branch Manager

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
98%
4 Star
3%
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0%
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Reviews from Web
  • Encompass
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    Cheryl R
    Old Fort, NC
    Posted on June 30th, 2026 03:12 PM
    Charlie was super friendly, kind , and very knowledgeable. Loan butler was easy to navigate and made the process seamless.
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    Edward R B
    Westerville, OH
    Posted on June 9th, 2026 04:17 PM
    Charlie's communicaion and knowledge kept us prepared for everything. No surprises. He and the team keep up moving and on task; went above and beyond to ensure positive experience.
    Reply from Charlie Morgan
    June 19th, 2026 04:17 PM
    Thank you for sharing your experience, Edward. I'm happy to hear that my communication and knowledge helped keep everything on track for you. It's important to me that there are no surprises and that you feel supported every step of the way....
    read more
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    Kelly L B
    Westerville, OH
    Posted on June 9th, 2026 03:11 PM
    Working with Charlie was more like working with family. He was very responsive kind and respectful. You don't move every day so making these life decisions with a trusted partner is essential. I would recommend him to everyone I know.
    Reply from Charlie Morgan
    June 19th, 2026 03:11 PM
    Thank you for your kind words, Kelly. I'm pleased to hear that you felt like family during our time working together. It's important to me that these significant decisions are made with trust and respect. Your recommendation means a lot to...
    read more
  • Encompass
    S
    Seamus M
    Groveport, OH
    Posted on June 3rd, 2026 01:58 PM
    Charlie was great to work with every step of the way! He answered all of our questions and concerns right away and he made our first time home buying experience painless. We can't thank you enough for your help and support through this journey....
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    Evangeline G
    Asheville, NC
    Posted on May 18th, 2026 01:09 AM
    Always a pleasure working Charlie!
    Reply from Charlie Morgan
    May 28th, 2026 03:40 PM
    I'm grateful for your kind words, Evangeline. It's always a pleasure working with you as well. If there's anything more you need, I'm here to assist!
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    Conley B
    Dublin, OH
    Posted on March 31st, 2026 03:02 PM
    Charlie is the man! Very timely with our deadlines and made the whole process very simple!
    Reply from Charlie Morgan
    April 10th, 2026 03:03 PM
    I'm glad to hear that you found the process simple and timely, Conley. It was important to me to meet your deadlines and make everything as straightforward as possible. If you ever have more questions or need assistance, feel free to reach...
    read more
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    Had B
    Posted on March 30th, 2026 04:49 PM
    Charlie was great during the entire experience! was so easy to communicate with and guided us along our mortgage journey with ease! Grateful to have worked with him during our home buying experience! was very pleasant :)
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    Reply from Owner
    April 10th, 2026 06:21 PM
    I'm glad that the experience felt pleasant and seamless for you, Had. It was my goal to make communication straightforward and guide you smoothly through the mortgage process. Thank you for choosing to work with me, and if any future questions...
    read more
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    H
    Hadley B
    Dublin, OH
    Posted on March 30th, 2026 04:49 PM
    Charlie was great during the entire experience! was so easy to communicate with and guided us along our mortgage journey with ease! Grateful to have worked with him during our home buying experience! was very pleasant :)
    read more
    Reply from Charlie Morgan
    April 9th, 2026 04:49 PM
    I'm really pleased to hear that I could make the mortgage process easier for you, Hadley. It was a pleasure guiding you through your home buying journey and ensuring everything was pleasant along the way. If there's anything else you might...
    read more
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    Zoe C
    Columbus, OH
    Posted on March 24th, 2026 03:40 PM
    Ruoff was great to work with! They made everything such a seamless experience and were very responsive and helpful with any questions!
    Reply from Charlie Morgan
    April 3rd, 2026 03:41 PM
    It's great to hear that your experience with Ruoff was seamless, Zoe. I'm glad that everything went smoothly and that you found the responsiveness and assistance helpful. If you have any more questions or need further support in the future,...
    read more
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    Braden P
    Worthington, OH
    Posted on March 11th, 2026 03:46 PM
    Smoothest loan experience I could imagine - Charlie was wonderful to work with.
    Reply from Charlie Morgan
    March 23rd, 2026 02:06 PM
    I'm pleased to know that your loan experience went smoothly, Braden. It was a pleasure working with you, and I'm glad everything met your expectations. If there's anything else you need down the line, just let me know.
  • 11–20 of 40
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    USDA Loans
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    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS: 1599574
    • OH: MLO-OH.1599574
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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