

New American Funding - Charles Jimenez
Branch Manager/Sr. Mortgage Advisor | NMLS # 18602...

Charles Jimenez is a United States Marine Corps Veteran, now serving as a dedicated mortgage professional serving families all over the United States. Charles and his team approaches the home buying process from a unique perspective; engagi... Show More
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What made my team great was the fact that we went through 3 Builders before we finally were able to Close on our home. And, our team was so supportive, and understanding throughout our home-buying process. They were always patient with us and...
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Reply from Charles Jimenez
December 8th, 2024 10:16 AM
Thanks a lot for your glowing review, Dominic! Navigating through multiple builders to finally close on a home can indeed be challenging, and I'm really glad my team and I were able to assist you during this. It's our goal to provide support...
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Charles is the best!
Reply from Charles Jimenez
December 3rd, 2024 04:46 AM
I'm thrilled to hear that you had a positive experience working with me at New American Funding, George. Your 5-star rating means a lot. Thank you for taking the time to share! Looking forward to assisting you again in the future. - Charles...
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Open communication, patience and excellent customer service.
Reply from Charles Jimenez
November 10th, 2024 03:12 PM
I'm thrilled to hear that you had a positive experience with New American Funding, Karen. Your feedback about open communication, patience, and excellent customer service means a lot. It was a pleasure to work with you and I'm here for any...
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New American Funding - Charles Jimenez has received a review with 5 star rating from Mitchell S
Constant communication and working with me even through a hurricane and statewide outages. Questions were answered promptly as well
Reply from Charles Jimenez
November 5th, 2024 04:32 AM
I appreciate your positive feedback, Mitchell! It's wonderful to hear that the constant communication was helpful to you, especially during such a trying time. I strive to keep my clients informed and answer all questions promptly, so hearing...
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It was hard to understand what was going on. Had to ask frequently for updates. Would have been better at the beginning of the process to have a call outlining the entire process and what to expect.
Reply from Charles Jimenez
October 27th, 2024 12:11 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
They kept me in the loop the entire time. Made the process extremely streamline
Reply from Charles Jimenez
October 23rd, 2024 02:40 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
The level of care and professionalism that the Charles Jiminez team displayed was first tier. I was originally just seeing what was out there but once I was referred to them they kept me consistently in the loop.Any questions or concerns I...
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Moving to a new area is always difficult, financing a new purchase at the same time is nearly impossible. This group made it understandable and workable.
Thanks
Reply from Charles Jimenez
September 17th, 2024 02:04 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The communication was through. Emails and portal process allowed the transaction to occur smoothly.
Reply from Charles Jimenez
September 7th, 2024 03:36 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
Charles Jimenez is a United States Marine Corps Veteran, now serving as a dedicated mortgage professional serving families all over the United States. Charles and his team approaches the home buying process from a unique perspective; engaging with families early in the process to develop an extensive understanding of their wants and needs, processing all of the information and analyzing the best potential loan products available, and ensuring that active communication remains a priority throughout the entire process. This unique approach to assisting clients is raising the entire industry standard for total client satisfaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2019
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1860236
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing