

New American Funding - Charles Jimenez
Branch Manager/Sr. Mortgage Advisor | NMLS # 18602...

Charles Jimenez is a United States Marine Corps Veteran, now serving as a dedicated mortgage professional serving families all over the United States. Charles and his team approaches the home buying process from a unique perspective; engagi... Show More
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I was referred to Charles by my agent after dealing with another lender. Charles and his team began my loan process immediately. Guiding me step by step on what needed to be done. They were quick to respond to any questions or concerns I had....
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Great customer service through the entire process.
Reply from Charles Jimenez
February 5th, 2024 04:42 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The experience was great because they were in constant communication with me. They answered my questions timely.
Reply from Charles Jimenez
January 29th, 2024 02:08 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
They did great answering all questions, getting back quickly with answers, and meeting deadlines giving 110% effort.
Reply from Charles Jimenez
January 24th, 2024 03:28 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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I never felt in the dark as I did with a previous lender. I felt like no matter how silly a question was it would be answered in a timely manner and super pleasantly.
Reply from Charles Jimenez
December 30th, 2023 09:12 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Very easy to navigate website. All staff was very helpful and communicated with me throughout the entire process. If I had a question I did not have to wait very long to get a response.
Reply from Charles Jimenez
December 17th, 2023 04:40 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Everything was easy and stress free Charles entire team was very helpful and kept in constant contact every step of the way, I would definitely recommend them to anyone
Reply from Charles Jimenez
December 5th, 2023 03:12 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The overall effort the team made in helping us through the process.
Reply from Charles Jimenez
October 23rd, 2023 11:57 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Friendly responsive team 😊
Reply from Charles Jimenez
March 10th, 2024 10:48 PM
I'm truly grateful for your positive feedback, April. It's always wonderful to hear that our team at New American Funding was able to provide a friendly and responsive service. Your satisfaction is our top priority and your review reaffirms...
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The closing in occurred on schedule.
Reply from Charles Jimenez
March 10th, 2024 10:49 PM
I appreciate you taking the time to share your feedback, Celia. I'm pleased to hear that the schedule of the closing met your expectations. At New American Funding, we strive to provide timely and efficient service. Your rating of 4.50 out...
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About
Charles Jimenez is a United States Marine Corps Veteran, now serving as a dedicated mortgage professional serving families all over the United States. Charles and his team approaches the home buying process from a unique perspective; engaging with families early in the process to develop an extensive understanding of their wants and needs, processing all of the information and analyzing the best potential loan products available, and ensuring that active communication remains a priority throughout the entire process. This unique approach to assisting clients is raising the entire industry standard for total client satisfaction.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2019
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1860236
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing