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Cathy Strawn, Ruoff Mortgage
VP Branch Manager | NMLS# 132721 | Ruoff Mortgage ...
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
My loan officers, Michael and Cathy, were amazing! They knew exactly what they were doing, and they made our entire homebuying process so easy. Highly recommend!
Michael and Cathy were excellent! They clearly knew exactly what they were doing, and they helped my husband and I through every step of the process.
Reply from Cathy Strawn
February 13th, 2024 11:04 PM
We appreciate your business and the opportunity to assist you with your first home purchase and we value your feedback. We are happy to know we exceeded your expectations. This is a very exciting time, and we wish you and Robert all the best...
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Michael & Cathy are the BEST in the business! They listen and advise with care- customizing their recommendations to align you with the most appropriate product. Their communication and service is always clear and professional. Another great...
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Reply from Cathy Strawn | NMLS# 132721 | Ruoff...
February 13th, 2024 11:16 PM
Scott - Micheal and I greatly appreciate your kind words of appreciation for our expertise and communication again. As you know, we strive to make the process simple and hassle free by treating clients the way we would want to be treated and...
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Both Cathy and Michael were exceptional in answering all of our questions throughout the process as first time homebuyers. Michael was an invaluable resource at the closing itself, helping quickly rectify errors in the documents submitted by...
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Both Cathy and Michael were exceptional in answering all of our questions throughout the process as first time homebuyers. Michael was an invaluable resource at the closing itself, helping quickly rectify errors in the documents submitted by...
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Reply from Cathy Strawn | NMLS# 132721 | Ruoff...
February 13th, 2024 11:22 PM
Michael and I appreciate the opportunity to work with you and Emily to purchase your first home! We are thrilled to hear about your positive experience and are grateful for your kind words. Our team takes great pride in providing exceptional...
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Quick and easy
Reply from Cathy Strawn
February 13th, 2024 10:51 PM
Michael and I appreciate the opportunity to work with you for a third time and the first time purchasing an investment property. We always enjoy working with you and look forward to the next opportunity to assist you.
After having a bad experience with a different lender that I had to fire a week before closing, Ruoff and the Strawn team made my first home buying experience wonderful. They expedited everything that I needed and got the job done.
Reply from Cathy Strawn
February 5th, 2024 11:17 PM
It was our pleasure coming to the "rescue" on the mortgage loan for your first home making it simple and hassle free for you while closing quickly. Thank you for placing your trust in us based on the personal referral you received. Best wishes...
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Michael and Cathy Strawn are knowledgeable, friendly people who went the extra mile. They were both very accessible to their customers, answered our questions quickly, returned our calls, and made the experience enjoyable.
Reply from Cathy Strawn
January 12th, 2024 11:31 PM
We are sincerely grateful for your positive feedback! We enjoyed working with you Karl. Thank You for choosing us! All the best, Cathy and Michael
Michael Strawn made the process almost easy and went above and beyond to get my closing accomplished in record time. I’m very appreciative.
Reply from Cathy Strawn
December 26th, 2023 08:23 PM
Hi Barb,Michael and I appreciate the opportunity to work with you again. We are so happy you found your forever home in the neighborhood you have always loved! With your assistance, Strawn Team was thrilled to issue your Clear to Close approval...
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About
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
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Positions
- Ruoff Mortgage Company - Vice President and Branch Manager Aug 30th, 2016 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132721
Achievements
- 2020 Ruoff Branch/Sales Manager of the Year
- Five Star Professional winner for 13 years
- Carmel Public Arts Advisory Council for the Mayor from 2018 through 2023
Hobbies
- Boating
- Traveling
- Golfing
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