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Cathy Strawn, Ruoff Mortgage
VP Branch Manager | NMLS# 132721 | Ruoff Mortgage ...
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
The Strawn team was quick and efficient! Their communication was fabulous and really helped make our first time buying smooth.
Reply from Cathy Strawn
March 25th, 2024 07:12 PM
Hi Jacqui - Michael and I appreciate your business. Thank you for taking time to complete a review for our team. It was a pleasure helping you purchase your first home and making sure the communication was clear throughout and the entire loan...
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The Strawn team was professional, friendly, knowledgeable, and great communicators from start to finish. We couldn't have been more pleased!
Reply from Cathy Strawn
March 11th, 2024 09:15 PM
Hi Kristi - Michael and I hope you and John are enjoying your new home! We both appreciate your review and so happy you sought us out to assist you again after all these years. It was our please working with you and making the process simple...
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Michael and Cathy were always extremely friendly and offered honest and straightforward advice throughout the process
Reply from Cathy Strawn
February 28th, 2024 09:20 PM
Mark, Michael and I are so pleased you had a positive experience with the Strawn Lending Team/Ruoff Mortgage. Your feedback means a lot and was a pleasure assisting you and Mal on your first home. We look forward to working with you when rates...
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Michael and Cathy made this loan process so easy! They were communicative and prepared. We loved working with them!
Reply from Cathy Strawn
February 22nd, 2024 11:07 PM
Hello Austin - We hope you are getting settled and enjoying your first home and thank you for allowing the Strawn Team to be part of your home buying experience. We love working with First Time Home Buyers and it gives us great satisfaction...
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Michael and Cathy were both very professional and patient to help us through this process. I would highly recommend to anyone looking for a home loan.
Reply from Cathy Strawn
February 22nd, 2024 11:02 PM
Thanks Lisa! Strawn Lending Team is grateful for your review and recommendation. We are happy you were referred to us and enjoyed the opportunity to assist you. Enjoy your upcoming trip and time away with friends!
Very organized and great to work with
Reply from Cathy Strawn
February 22nd, 2024 10:56 PM
Scott - Michael and I appreciate you taking time to provide a review and share your feedback about the service we provided on your refinance. We are delighted to know you were pleased with the process.
Michael and Cathy are fantastic! Have had a great experience working with them.
Reply from Cathy Strawn
February 22nd, 2024 10:51 PM
Thank you, Kaitlyn! Michael and I appreciate the opportunity to work with you and Tony again. Thank you for placing your trust in the Strawn Lending Team.
First time home buyers, made everything quick and easy for us :)
Everything was quick and easy, very nice for first time home buyers :)
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About
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
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Positions
- Ruoff Mortgage Company - Vice President and Branch Manager Aug 30th, 2016 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132721
Achievements
- 2020 Ruoff Branch/Sales Manager of the Year
- Five Star Professional winner for 13 years
- Carmel Public Arts Advisory Council for the Mayor from 2018 through 2023
Hobbies
- Boating
- Traveling
- Golfing
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