Cathe Music, Ruoff Mortgage's Cover Image
Cathe Music, Ruoff Mortgage - Senior Loan Officer | NMLS# 399006 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
Top 5%

Cathe Music, Ruoff Mortgage

ClaimedPro

Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Company Logo
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    G
    Gavin S
    Fort Wayne, IN
    Posted on December 16th, 2025 03:51 AM
    Cathe provides the best customer service and customer experience I've had from any business in any industry. I truly appreciate the timely answers to any questions and excellent communication about the mortgage process. Overall a very, very...
    read more
    Reply from Cathe Music, Ruoff Mortgage
    December 16th, 2025 06:41 PM
    Thank you so much for the review! I love wokring with you as a client ...so responsive and getting what i need so timely! WE make a good team! You know that i am always here for you!
  • Encompass
    U
    Ursula J L
    NEW HAVEN, IN
    Posted on December 12th, 2025 06:57 PM
    This had to be the easiest closing and Cathe provided excellent customer service
    Reply from Cathe Music, Ruoff Mortgage
    December 12th, 2025 07:13 PM
    thank you so much Ursula! So glad to get this done fo ryou! I am alwys here if you need me.
  • Encompass
    G
    Garrett D K
    Avilla, IN
    Posted on November 8th, 2025 04:25 PM
    Cathe worked hard and diligently to help us buy a home!
    Reply from Cathe Music, Ruoff Mortgage
    November 14th, 2025 11:17 AM
    Thank you so much for the review Garrett! It was great to help you both get into your new home and start your married life together. I am always here for you if you need me!
  • google
    M
    Mariah R
    Posted on November 8th, 2025 04:25 PM
    Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Mariah R
    Reply from Owner
    November 14th, 2025 11:17 AM
    Thank you so much!
  • Encompass
    M
    Mariah K K
    Avilla, IN
    Posted on November 8th, 2025 04:24 PM
    Cathe was very knowledgeable and always willing to help. She worked late nights to help speed the process up!
    Reply from Cathe Music, Ruoff Mortgage
    November 14th, 2025 11:18 AM
    Thank you so much for the review Merriah! It was fun to help you guys with your new home to start your married life in. Hopefully you have many years there! I am always here for you!
  • Encompass
    C
    Curtis A J
    Fort Wayne, IN
    Posted on November 5th, 2025 05:29 PM
    Cathe is amazing! Glad she is on my side . Thank u Cathe
    Reply from Cathe Music
    November 14th, 2025 11:19 AM
    Thank you so much for the review! Even with all the things that went wrong with your servicing of your previous loan and trying to get corrections done, we still were able to get it all taken care of. I am always here for you and will help...
    read more
  • google
    H
    Hailee H
    Posted on October 24th, 2025 03:44 PM
    Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Hailee H
    Reply from Owner
    November 14th, 2025 11:19 AM
    Thank you so much for the review!
  • Encompass
    H
    Hailee H
    Garrett, IN
    Posted on October 24th, 2025 03:44 PM
    Lots of communication and explained everything perfectly!
    Reply from Cathe Music, Ruoff Mortgage
    October 24th, 2025 06:32 PM
    thank you Hailee for the review! It was a pleasure to help you get to the point where you could buy a home that was perfect for you! I am always here for you!
  • google
    T
    Terry
    Posted on October 7th, 2025 03:11 PM
    Cathe turned an out of reach experience into a reality! I recommend her and her team to anyone looking to buy a home. You will always know where you stand and be treated with respect.
    Reply from Owner
    October 24th, 2025 06:33 PM
    Thank you so much Terry! I loved helping you and Cliff get into your home! It may have taken awhile to find the perfect place and i am so glad this home finally was on the market! It was perfect for you both! I am always here for you!
  • Encompass
    T
    Terry A
    Edon, OH
    Posted on October 7th, 2025 03:08 PM
    Cathe turned a somewhat daunting experience into a seemless endevour. We will always be eternally grateful for her guidance and understanding of our situation. I hope anyone considering a home loan to have someone like Cathe. Even at closing...
    read more
    Reply from Cathe Music, Ruoff Mortgage
    October 7th, 2025 06:36 PM
    i totally appreciate this so much...ou have no idea! I loved working with you and gettin you into a new home that will be happy in for years to come! I am alwasy here for you and please reach out at any time!
  • 41–50 of 214
    About
    Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    Conventional loans
    VA loans
    FHA loans
    USDA loans
    IHCDA Down Payment Assistance loans
    Construction loans
    Renovation loans
    Refinance rate and term and CASH OUT
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Presidents Club 2024
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 399006
    • OH - MLO-OH.399006
    Achievements
    • Scotsman Guide Top Women Originators 2025
    Hobbies
    • Golf
    • Biking and hiking
    • gardening
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us