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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cathe provides the best customer service and customer experience I've had from any business in any industry. I truly appreciate the timely answers to any questions and excellent communication about the mortgage process. Overall a very, very...
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Reply from Cathe Music, Ruoff Mortgage
December 16th, 2025 06:41 PM
Thank you so much for the review! I love wokring with you as a client ...so responsive and getting what i need so timely! WE make a good team! You know that i am always here for you!
This had to be the easiest closing and Cathe provided excellent customer service
Reply from Cathe Music, Ruoff Mortgage
December 12th, 2025 07:13 PM
thank you so much Ursula! So glad to get this done fo ryou! I am alwys here if you need me.
Cathe worked hard and diligently to help us buy a home!
Reply from Cathe Music, Ruoff Mortgage
November 14th, 2025 11:17 AM
Thank you so much for the review Garrett! It was great to help you both get into your new home and start your married life together. I am always here for you if you need me!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Mariah R
Reply from Owner
November 14th, 2025 11:17 AM
Thank you so much!
Cathe was very knowledgeable and always willing to help. She worked late nights to help speed the process up!
Reply from Cathe Music, Ruoff Mortgage
November 14th, 2025 11:18 AM
Thank you so much for the review Merriah! It was fun to help you guys with your new home to start your married life in. Hopefully you have many years there! I am always here for you!
Cathe is amazing! Glad she is on my side . Thank u Cathe
Reply from Cathe Music
November 14th, 2025 11:19 AM
Thank you so much for the review! Even with all the things that went wrong with your servicing of your previous loan and trying to get corrections done, we still were able to get it all taken care of. I am always here for you and will help...
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Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Hailee H
Reply from Owner
November 14th, 2025 11:19 AM
Thank you so much for the review!
Lots of communication and explained everything perfectly!
Reply from Cathe Music, Ruoff Mortgage
October 24th, 2025 06:32 PM
thank you Hailee for the review! It was a pleasure to help you get to the point where you could buy a home that was perfect for you! I am always here for you!
Cathe turned an out of reach experience into a reality! I recommend her and her team to anyone looking to buy a home. You will always know where you stand and be treated with respect.
Reply from Owner
October 24th, 2025 06:33 PM
Thank you so much Terry! I loved helping you and Cliff get into your home! It may have taken awhile to find the perfect place and i am so glad this home finally was on the market! It was perfect for you both! I am always here for you!
Cathe turned a somewhat daunting experience into a seemless endevour. We will always be eternally grateful for her guidance and understanding of our situation. I hope anyone considering a home loan to have someone like Cathe. Even at closing...
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Reply from Cathe Music, Ruoff Mortgage
October 7th, 2025 06:36 PM
i totally appreciate this so much...ou have no idea! I loved working with you and gettin you into a new home that will be happy in for years to come!
I am alwasy here for you and please reach out at any time!
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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