

Top 5%
Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with Cathe Music at Ruoff Mortgage was a wonderful, seamless experience. Cathe kept us well informed and made sure we had no surprises at closing. Ruoff's use of Loan Butler made document signing and management a breeze. I highly recommend...
read more
Reply from Owner
October 7th, 2025 06:37 PM
thank you so much for the review! I am sure you will love your home and please know that i am always here for you!
The use of Loan Butler and all the personal help and communication from Cathe was very appreciated!
Reply from Cathe Music, Ruoff Mortgage
October 6th, 2025 12:33 PM
Jeff...thank you so much for the review! It was great to work with you and STeph and i hope you will loer your new Majestic Home as much as i love mine. I think you will be very happyt!
I am always here if you need me!
Quick response time and explanation every step of the way
Reply from Cathe Music, Ruoff Mortgage
October 3rd, 2025 11:45 AM
Thank you Thomas for the review! It was a pleasure to help you with your home purchase! I hope that you and Amanda love the home and enjoy the lake! I am always here if you need me!
While there were some hicups on the loan process, Cathe went above and beyond to get everything taken care of and ensured a smooth process.
Reply from Cathe Music, Ruoff Mortgage
September 17th, 2025 05:33 PM
Thank you for the review Kenny! So glad we got the exchange breakdown as needed for the closing! They can be tricky for title companies since are not a coon situation in this area! Loved working with you again and will always be here for you!...
read more
Cathe was wonderful to work with and kept us in the loop throughout the entire process. Very friendly and informative .
Reply from Cathe Music, Ruoff Mortgage
September 15th, 2025 08:25 PM
Thank you so much for the review! I so appreciate it! I am always here for you both!
Cathe was so wonderful to work with the first time that I came back to her for my most recent move! Super helpful and exceedingly kind.
Reply from Cathe Music, Ruoff Mortgage
September 10th, 2025 04:37 PM
Thank you so much! I am so happy you were able to find a home that worked for you and i am always here for you! Enjoy the new place for years to come!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Josh G
Reply from Owner
September 17th, 2025 05:34 PM
Thanks so much Kosh! Great to help you both!
A wonderful experience throughout! From preapproval to closing, we were informed, up to date, and no question was a dumb question. Cathe treated us like her own family. Thank you Ruoff!
Reply from Cathe Music, Ruoff Mortgage
September 9th, 2025 05:32 PM
Thank you so much! I loved helping you both with your new home and i will always be here for you! Please let me know if you need anything at all!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Noah M
Reply from Owner
September 4th, 2025 08:53 PM
thanks so much for the review! 5 Stars means alot to me!
Cathe made the extra effort to keep me informed on the loan process even while I was at work and out of town. She made the whole process a breeze and I'll recommend her to anyone that asks.
Reply from Cathe Music, Ruoff Mortgage
September 4th, 2025 08:53 PM
thanks so much for the review Noah! It was a pleasure to help you with the home purchase and i know you will be happy for years to come there! I am here for you whenever you need me!
51–60 of 214
About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us