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Cathe Music, Ruoff Mortgage

Name: Ruoff Mortgage - North Fort Wayne
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-438-6707
Rating: 4.98

Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.98

(214)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 438-6707

Fort Wayne, IN

https://www.ruoff.com/CatheMusic

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.98

(214)

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Experience.com

4.97

(158)

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5.0

(3)

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5.0

(53)

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Everything about the experience was excellent from start to finish. Communication was always clear and timely, and the entire process felt smooth and very well organized. Any questions I had were answered quickly, and I always felt informed...

Reply from Owner

March 17th, 2026 05:25 PM

I loved helping you with your purchase and i hope that all is going well! I am happy to help with anything you need so please reach out if you have questions!If you have friends or family that need a home loan please have them call me on my...

Everything was smooth and efficient. The staff was very friendly, communication was clear, and the whole process felt easy and well organized.

Reply from Cathe Music, Ruoff Mortgage

March 9th, 2026 10:17 PM

thanks so much for the review! I am so happy for you in finding your new home! I am always here for you!

Cathes communication was exceptional, she was always quick to respond and was very helpful explaining the process to a first time home buyer.

Reply from Cathe Music, Ruoff Mortgage

March 9th, 2026 10:18 PM

Thanks for the review Laura! It means so much to me that you and your family trust me with your home loan needs! So happy for you to start your home owning experience! Good luck with everything and please know i am always here for you!

I was not impressed with the appraiser. Overall Cathe was fantastic.

Reply from Cathe Music, Ruoff Mortgage

February 24th, 2026 05:36 PM

thanks so much for the feveiw! It was a pleasure to help you and April with your new home! So sorry we had such an issue with getting the VA appraiser to respond to us but unfortunately we dont have any control over the VA! I hope you enjoy...

The process was so easy thanks to Cathe! She was so knowledgeable and incredibly quick with every step! It couldn't have been a smoother process. Everything was clearly explained and everyone was so helpful. Can't say enough thank yous!

Reply from Cathe Music

February 28th, 2026 04:05 PM

Sheena, I'm glad to hear that your experience with me was satisfying and smooth. Thank you for trusting me with your mortgage process. It was a pleasure assisting you every step of the way. If you have any more questions or need help in the...

Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Rebecca T

Reply from Owner

December 24th, 2025 01:59 PM

thank you so much for the review! Loved working with you both and i am so glad you finally found a home!

The fact that Cathe was so understanding and patient with us is amazing. Truly the best experience.

Reply from Cathe Music, Ruoff Mortgage

December 24th, 2025 02:00 PM

I so appreciate your review...it means so much to me when my clients are happy and comofrtable with the experience of buying a home. It is a big purchase and i hope that you enjpy your home for years to come! I am always here for ou!

Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Brandon M T

Reply from Owner

December 24th, 2025 02:02 PM

thank you so much! I am always here if you need me...for anything!

Cathe was great at communicating with us and helping us out and made our whole experience better and easier

Reply from Cathe Music, Ruoff Mortgage

December 24th, 2025 02:01 PM

Thank you so much for the review! I know it can be daunting to buy a home and i hope that i made it easier for you! I am always here for you both! REach out to me anytime!

We all had patience to do the refinance and then to lock down when it's the best time to do it, I believe we did it

Reply from Cathe Music, Ruoff Mortgage

December 18th, 2025 01:08 AM

it was certainly up and down all fall! I am glad we finally did it and it most likely is the last time you have to deal with a refi. :) I am always here for you if you need me!

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About

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Mortgage Refinance

Specialities

Conventional loans

VA loans

FHA loans

USDA loans

IHCDA Down Payment Assistance loans

Construction loans