Top 5%
Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication was awesome!
Reply from Cathe Music, Ruoff Mortgage
June 24th, 2026 04:44 PM
Thank you Tyler! Your communication was awesome too! Love it when my clients repsond quickly!
I am always here for you if yu need me!
Cathe was always communicating with me and giving me the latest updates. I also appreciated her willingness to scenario plan with me and provide different loan/closing options .
Reply from Cathe Music
June 24th, 2026 04:45 PM
Thanks Matt! It was a plesure to help you with it all! I am always here for you if yuo need me!
Cathe was great in keeping us informed with each step and was quick to provide advice and answers to our questions! Once again a wonderful experience with Ruoff Mortgage and Cathe!
Reply from Owner
June 9th, 2026 12:59 PM
Gordon, I'm pleased to know that you had a wonderful experience with me at Ruoff Mortgage. It's great to hear that you felt well-informed throughout the process. If you have any more questions or need assistance in the future, I'm here to help....
read more
Cathe took great care to keep us informed with every step of the mortgage process and responded very quickly to questions with advice and answers.
Reply from Cathe Music, Ruoff Mortgage
May 29th, 2026 06:02 PM
Thank you so much for the review! I hope that you and Melody are happy with the new home and being closer to the kids! Even tho you are far away i am still here for you every stiep of the way! Let me know if you need anything at all!
Very easy to work with!
Reply from Cathe Music, Ruoff Mortgage
May 15th, 2026 12:08 PM
thanks so much for the review Rachel! So happy to help you again with your home loan needs! I am always here for you!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Chase Y
Reply from Owner
May 14th, 2026 08:32 PM
Chase, thank you for the great rating. I'm pleased to know you had a positive experience with Ruoff Mortgage.
Cathe was very informative and educational during our experience! She was very prompt with answering questions and ensuring we were well informed with any and all progress being made through out this journey! Overall did a wonderful job and...
read more
Reply from Cathe Music, Ruoff Mortgage
May 4th, 2026 02:12 PM
Thank you so much for the review Chase! It was a pleasure to help our family again and get you all situated! I hope that you have many happy years there as you grow your family! I am here is you ever need me!
As a first time home buyer, Cathe made the buying process fast and easy.
Reply from Cathe Music, Ruoff Mortgage
March 25th, 2026 05:44 PM
Thank you so much for the review! I loved helping you with your first home and hope that you have many years there! I am always here if yuo need me!
She did everything she said she would
Reply from Cathe Music, Ruoff Mortgage
March 17th, 2026 05:11 PM
thanks for the review Roger! I hope that you have many happy years inthe new condo and please know that i am always here if you need me!
Cathe goes above and beyond for anyone going through this process. The first time was excellent and I used her again for this purchase. I've referred ruoff to 3 people and continue
Reply from Cathe Music, Ruoff Mortgage
March 17th, 2026 05:24 PM
thanks for the review Dan! I will always be here for you and any other friends or family that you have that can use my help! Just make sure to give them my cell phone number!
21–30 of 214
About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us