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Cathe Music, Ruoff Mortgage - Senior Loan Officer | NMLS# 399006 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
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Cathe Music, Ruoff Mortgage

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Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

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Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Matthew R M
    Auburn, IN
    Posted on October 26th, 2024 08:07 AM
    Cathe and team provided clear communication and kept us update at all times.
    Reply from Cathe Music, Ruoff Mortgage
    October 28th, 2024 12:02 PM
    Thanks so much for the review! It is truly appreciated? I hope that you will love this home for a long time! If you need me for anything at all please just let me know! Sounds like you have alot of family as neighbors that will make it great...
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    Natalie M
    Posted on October 24th, 2024 03:09 PM
    Knowledgeable, helpful, quick with responses through the whole process! She is a wealth of information and knows her stuff!
    Reply from Owner
    October 28th, 2024 12:03 PM
    Thanks so much Natalie! It was a pleasure to help you both again and hope that you love being there in your new home closer to family and friends! I am always here if you need me!
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    Natalie J M
    Auburn, IN
    Posted on October 24th, 2024 03:08 PM
    Great quick communication.One suggestion…at the beginning of the process maybe have an outline of what will be happening and when the client needs to be readily available to answer questions and make decisions. Also having the names of who...
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    Reply from Cathe Music, Ruoff Mortgage
    October 24th, 2024 04:16 PM
    Thanks Natalie! Loved working with you both again! Your suggestions are very helpful and appreciated! Not sure if you did not get the email that went out when your file was submitted listing my assistants and their contact info. It is usually...
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    Henry P Z
    Garrett, IN
    Posted on October 13th, 2024 04:01 PM
    Fast, good experience
    Reply from Cathe Music, Ruoff Mortgage
    October 14th, 2024 01:13 PM
    Thank you Paul! Happy to help you all with the home purchase! If you need me for anything at all please do not hesitate to call me! I am always here for you and your family! Let me know how i can help!
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    Cari M
    Avilla, IN
    Posted on October 11th, 2024 03:51 PM
    Cathe was amazing! Excellent communication throughout the process. I would highly recommend her to anyone.
    Reply from Cathe Music, Ruoff Mortgage
    October 12th, 2024 11:43 AM
    Thank you Cari! It was great to help you with your home! It is beautiful and i am sure your family will enjoy many years there! I am always here for you both if you need me for anything!
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    Zach S
    Posted on October 10th, 2024 03:05 PM
    Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Zach S
    Reply from Owner
    October 11th, 2024 02:45 PM
    Thanks Zach for the review! I am here for you at any time that you need me!
  • Encompass
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    Zachary T S
    Garrett, IN
    Posted on October 10th, 2024 03:04 PM
    Excellent communication from Cathe. She answered all emails and calls in a very timely manner. The communication between her and my real estate agent was excellent as well.
    Reply from Cathe Music, Ruoff Mortgage
    October 10th, 2024 03:24 PM
    thanks so much for the review Zach! I hope that you and your family will be super happy at your new home! i am always here for you if you need anything at all!
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    Nicholas J F
    Auburn, IN
    Posted on October 7th, 2024 09:58 PM
    Cathe went above and beyond , couldn’t have asked for better service! Will be recommending to friends and family.
    Reply from Cathe Music, Ruoff Mortgage
    October 7th, 2024 11:13 PM
    Thanks so much NIck! It was a pleasure to help you and Michele get your family into a new home! I hope that you will be happy there and please do not hesitate to reach out to me for anything! I would love to help anyone that you send my way!...
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    Wendy B
    Posted on October 6th, 2024 08:03 PM
    Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Wendy B
    Reply from Owner
    October 7th, 2024 12:32 PM
    thank you so much for the review! Loved helping you again and hope that you will reach out if you need me for anything!
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    Wendy M B
    Fort Wayne, IN
    Posted on October 6th, 2024 08:03 PM
    cathe has always done a great job and always keeps us in the loop with everything!
    Reply from Cathe Music, Ruoff Mortgage
    October 7th, 2024 12:32 PM
    thanks for doing a review Wendy! Always a pleasure to help you and David and I hope that you are in your dream home now in the location you have always wanted! If you need me for anything at all please just call! Good luck with the baby on...
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    About
    Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    Conventional loans
    VA loans
    FHA loans
    USDA loans
    IHCDA Down Payment Assistance loans
    Construction loans
    Renovation loans
    Refinance rate and term and CASH OUT
    View All
    What is the Search Rank Score®?
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    Memberships
    • Presidents Club 2024
    Addresses and Serving Areas

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 399006
    • OH - MLO-OH.399006
    Achievements
    • Scotsman Guide Top Women Originators 2025
    Hobbies
    • Golf
    • Biking and hiking
    • gardening
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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