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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything was great!
Reply from Cathe Music, Ruoff Mortgage
January 27th, 2025 01:34 PM
Thanks Kenton! It was great to be able to help you and Olivia ...and your family with the purchase!
I am always here if you need me for anything at all! If I can help any of your friends, coworkers or other family please let me know!
Cathe was fantastic to work with. She kept me informed every step of the way. She answered every question I aske. I did not have to wait hours or days for her to reply, she was extremely prompt in all replies. I highly recommend Cathe Music...
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Reply from Cathe Music, Ruoff Mortgage
January 6th, 2025 02:07 PM
Thank you for the review Susan! It was so great to work with you on your purchase and i hope that you enjoy your time on vacation and in the new home! You deserve it! I am here for you if you need anything at all!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Nicole D
Reply from Owner
January 6th, 2025 02:08 PM
thank you so much for the review! it was great to work with you and you know i am always here for you! call anytime!
Cathe and team is amazing to work with.
Highly knowledgeable and very proactive to ensure the mortgage process went as smoothly as possible.
Reply from Cathe Music, Ruoff Mortgage
December 30th, 2024 05:28 PM
Thank you so much for the review Nicole! It truly was a pleasure to help you both with the home purchase and i will always be here if you need me! Please let me know if there is anything that i can do for you!
Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Dan A
Reply from Owner
December 30th, 2024 05:27 PM
Thanks so much for the review!! Always here for you both!
From beginning to end outstanding cstomer service
Reply from Cathe Music, Ruoff Mortgage
December 27th, 2024 08:00 PM
HI Dan! Thank you so much for the review! It really does mean alot to me.... especially when we never get to meet in person! Please do not hesitate to reach out to me for anything that you need in the future! I am always here for you!
Expert and courteous staff. Always glad to answer questions.
Reply from Cathe Music, Ruoff Mortgage
December 22nd, 2024 03:37 PM
thank you so much for the review! Loved helping you with your purchase from afar! I hope that you love the home and i am here for you if you need me for anything!
Cathe was awesome - very attentive to all of my questions and concerns
Reply from Cathe Music, Ruoff Mortgage
December 22nd, 2024 03:37 PM
Thank you so much for the review! It was a pleasure to help you both and i am always here for you if you need me!
Cathe was excellent to work with!
Reply from Cathe Music, Ruoff Mortgage
November 11th, 2024 02:32 PM
Thank you Kyle! It was great to work with both of you also! I am sure you will have many years there at the new home and i am always here if you need me! If you have any friends family or coworkers that would need a home loan feel free to give...
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The process was convient and easy with being online with electronic signing.
Reply from Cathe Music, Ruoff Mortgage
November 5th, 2024 01:33 AM
thanks for the review Sarah! I know you will be so happy in your new home! Love that property!
I am here for you if you need me for anything at all so please make sure to call me at any time!
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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