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Cathe Music, Ruoff Mortgage
Senior Loan Officer | NMLS# 399006 | Ruoff Mortgag...

Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a ... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Cathe was very transparent and helped us with the process from day 1. She was wonderful to work with!
Reply from Cathe Music, Ruoff Mortgage
September 23rd, 2024 11:17 PM
Bryce! (and Rachel) :) Thank you so much for the review! It was certainly a pleasure to help and i hope that you will be happy here in Fort Wayne! It is a great town to raise a child and of course much closer to the grandparents for you! I...
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Cathe Music is a true professional at her job. Very curious and knowledgeable. Very easy to reach with any questions or concerns. Will HIGHLY recommend
Reply from Cathe Music, Ruoff Mortgage
September 17th, 2024 04:47 PM
Loved working with you and Krista! Your patience while things were going on was appreciated and you know i am always here for you both!
Great advice and service, I had no score and in a matter of few months we qualified for a conventional mortgage.Thanks Cathe for all your help and being patient with me and always quick with the answers I needed.Great team to work,thanks to...
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Reply from Owner
September 17th, 2024 04:47 PM
thanks so much for the reveiw! Truly appreciate it and we are here for you at any time you need us!
Great advice and service, I had no score and in a matter of few months we qualified for a conventional mortgage. Thanks Cathe for all your help and being patient with me and always quick with the answers I needed. Great team to work,thanks...
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Reply from Cathe Music, Ruoff Mortgage
September 13th, 2024 04:11 PM
Craig ...thank you so much for the review! It was great to work with you and Tammy and i hope that you have many happy years in the home! I am always here for you whatever you need! Now and in the future! If you have any friends, family or...
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Everyone was very attentive! I had lots of questions and everyone was happy to listen and answer all of them. We would absolutely refer others to Cathe and her team.
Reply from Cathe Music, Ruoff Mortgage
September 9th, 2024 09:11 PM
thank you so much for the review! it was a pleasure to help you all with this loan and purchase! what is even nicer is that you did not have to move! :)
I am always here for you both...so please let me know how i can help...any time!
Amazing!! We now live in our beautiful house
Reply from Owner
September 3rd, 2024 10:58 AM
So happy you are in your brand new home! It will be so fun getting everything the way that you want it with decorations etc!
I am always here for you if you need me! Anytime!
You were able to get something fixed so we could close.
Reply from Cathe Music, Ruoff Mortgage
September 3rd, 2024 10:59 AM
Thank you for everything and so glad you were able to correct things to get you into your new home! Always here for you!
Even though she was going through a family health situation, everything was always taken care of and on time. I had no surprises and was able to reach her when needed. 10/10!
Reply from Cathe Music, Ruoff Mortgage
September 2nd, 2024 12:02 AM
Thank you so much for the review Ross! It was certainly a long month for me and my husband and i certainly appreciate your patience through it all! It was a pleasure to help you with your new home and if there is ever anything that you need...
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Cathe Music, Ruoff Mortgage has received a review with 5 star rating from Lindsay H
Reply from Owner
August 28th, 2024 02:18 PM
Thanks so much for the review! It was a pleasure to help you and i am so glad this home worked for you! I am always here if you need me!
Cathe treated me like a friend I've known for years. We clicked well, she's very personable, and made this entire process so easy! Thank you, Cathe! ♡
Reply from Cathe Music, Ruoff Mortgage
August 28th, 2024 02:19 PM
Awe! So appreciate your comments. It certainly means a lot to me especially at this time! Thanks for your patience on all that has been going on!
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About
Additional Licenses: NMLS# 399006 | OH - MLO-OH.399006.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional loans
VA loans
FHA loans
USDA loans
IHCDA Down Payment Assistance loans
Construction loans
Renovation loans
Refinance rate and term and CASH OUT
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Memberships
- Presidents Club 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 399006
- OH - MLO-OH.399006
Achievements
- Scotsman Guide Top Women Originators 2025
Hobbies
- Golf
- Biking and hiking
- gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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