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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Carolyn F
    BURKBURNETT, TX
    Posted on May 27th, 2026 06:45 PM
    Caroline was on top of this transaction from brginning to end. I will definitely recommend her to my clients. Fantastic job! Carolyn Farris Century21
    Reply from Caroline Groves
    June 3rd, 2026 01:49 PM
    It is always a pleasure to help you and your clients Carolyn. Thank you so much!
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    Samuel N
    WICHITA FALLS, TX
    Posted on May 25th, 2026 08:24 PM
    I felt like I was asking dumb questions but never once was treated as such. Very considerate and thorough on top of incredibly timely responses and processing.
    Reply from Caroline Groves
    June 3rd, 2026 01:50 PM
    It was an honor to help you purchase your first home. Thanks for choosing me as your loan officer! Wishing you nothing but the best in your new home.
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    Brooke S
    Posted on May 25th, 2026 04:45 PM
    Caroline Groves has received a review with 5 star rating from Brooke S
    Reply from Caroline Groves
    September 15th, 2026 08:53 PM
    Brooke, thank you for giving me a 5-star rating. I'm pleased that your experience with Flat Branch Home Loans was positive.
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    Brooke S
    WICHITA FALLS, TX
    Posted on May 25th, 2026 04:45 PM
    Caroline made then entire process smooth from start to finish. As a Realtor, I would absolutely recommend Caroline Groves to anyone looking to purchase a home! And I look forward to working together in the future.
    Reply from Caroline Groves
    June 15th, 2026 03:43 PM
    Brooke, I'm grateful for your kind words and recommendation. It's great to know the process was smooth for you. I also look forward to collaborating on future home purchases!
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    Collin F
    BURKBURNETT, TX
    Posted on May 18th, 2026 03:26 PM
    Easy and simple!
    Reply from Caroline Groves
    May 28th, 2026 03:27 PM
    Collin, I'm glad to hear the process was easy and simple for you. If you have any other questions or need assistance, I'm here to help.
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    MaKenzie W
    HENRIETTA, TX
    Posted on May 17th, 2026 09:07 AM
    Caroline and her team were amazing during the entire process! As a first time home buyer I had a ton of questions and they were always available and ready to help explain the process along the way!
    Reply from Caroline Groves
    May 27th, 2026 05:38 PM
    MaKenzie, I'm grateful for your appreciated feedback. I'm pleased that my team and I could assist you throughout your first home-buying experience. If you have any more questions or need further assistance, please feel free to reach out.
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    Erik S
    WICHITA FALLS, TX
    Posted on May 12th, 2026 03:10 PM
    Great job and great customer service !
    Reply from Caroline Groves
    May 22nd, 2026 03:11 PM
    Erik, I appreciate your positive feedback. I'm glad to hear that you were satisfied with the customer service. If you have any further questions or need assistance, feel free to reach out.
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    Darla M
    WICHITA FALLS, TX
    Posted on May 12th, 2026 01:58 PM
    everything went quickly and smoothly; the team kept me updated on progress
    Reply from Caroline Groves
    May 22nd, 2026 01:58 PM
    Darla, I'm glad to hear that everything went quickly and smoothly for you. Keeping you updated on progress was our priority, and I'm pleased it made a positive impact on your experience.
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    Deana K
    Posted on May 8th, 2026 08:56 PM
    Caroline and her teams were there for me every set of the way. They answered any questions I had in a timely manner and help make the process a less stressful. I highly recommend them.
    Reply from Owner
    June 15th, 2026 03:44 PM
    Deana, I'm happy to hear that my team and I could support you throughout the process and make it less stressful. Thank you for your recommendation. If you have any more questions or need further assistance, please feel free to reach out.
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    Randall H
    Posted on May 7th, 2026 03:32 PM
    Caroline Groves has received a review with 4 star rating from Randall H
    Reply from Caroline Groves
    October 1st, 2026 03:12 PM
    Randall, thank you for giving me a positive rating. I'm glad to have been part of your experience with Flat Branch Home Loans.
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
    View All
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149