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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Business Hours
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8:30 AM to 5 PM
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closed
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closed
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Reviews from Web
She was very understanding and helpful with this being our first time buying and working with my schedule at work!
Reply from Caroline Groves
October 5th, 2026 08:03 PM
Matthew, I'm pleased to know that I could be understanding and helpful during your first home-buying experience. Working with your schedule was my pleasure, and I'm glad I could assist you through the process with Flat Branch Home Loans.
Easy and smooth experience with great communication letting me know what I needed to do to get through the process.
Reply from Caroline Groves
October 5th, 2026 07:21 PM
Elisha, I'm pleased to hear you found the experience easy and smooth with great communication. Assisting you throughout the process is always my goal at Flat Branch Home Loans. Thank you for your feedback!
Very smooth and strsight forward!
Reply from Caroline Groves
October 5th, 2026 03:42 PM
I'm glad to hear that your experience was smooth and straightforward, Riley. Thank you for choosing Flat Branch Home Loans.
Caronline was very helpful the entire process and answered any questions and concerns we had. And made us feel very comfortabl. this is our first time doing any of this process and she eased a lot of our concerns and nerves we had knowing someone...
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Reply from Caroline Groves
October 5th, 2026 03:44 PM
Luis, I'm happy to know that I could help ease your concerns and nerves during this process with Flat Branch Home Loans. Making you feel comfortable and supported as a first-time buyer is important to me, and I'm glad I could answer your questions...
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Everything went smooth, it was an easy process, everyone was nice and kind.
also your comments box is double spacing whenever I hit the space key.
Reply from Caroline Groves
October 1st, 2026 04:34 PM
Chandler, I'm glad to hear that the process was smooth and easy for you, and that everyone was nice and kind during your experience with Flat Branch Home Loans. I appreciate your feedback about the comments box and will look into this issue....
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We love working with Caroline and have closed many deals with her. Love her professionalsim and knowledge! She's the best!!!
Reply from Caroline Groves
October 1st, 2026 01:55 PM
Jennifer, I'm so pleased to hear that you love working with me and appreciate my professionalism and knowledge. It's always my goal to provide the best service possible, and I'm grateful for your continued trust in me and Flat Branch Home Loans....
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Caroline was great through my whole home buying process. We had a couple issues on the seller side, but Caroline was great with communication and making the process smooth.
Reply from Caroline Groves
September 29th, 2026 12:56 PM
Kari, I'm pleased to hear that you found my communication helpful during your home buying process with Flat Branch Home Loans. It's important to me that things go smoothly, even when challenges arise on the seller's side. Thank you for your...
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Caroline and her team were phenomenal! As first-time homebuyers, we had a lot of questions throughout the process, and Caroline was always happy to help and took the time to answer every question thoroughly. She made what could have been a...
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Reply from Caroline Groves
September 25th, 2026 03:41 PM
Isaiah, I'm pleased to know that your experience as first-time homebuyers with me and my team at Flat Branch Home Loans was so positive. It's wonderful to hear that I could make the process easier and answer all your questions thoroughly. Thank...
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Caroline was attentive, a great communicator and answered any questions we had. She made this experience so smooth and easy for us! Thank you, Caroline!
Reply from Caroline Groves
September 25th, 2026 03:41 PM
Jamison, I'm pleased to know that my communication and attentiveness made your experience smooth and easy. Thank you for choosing Flat Branch Home Loans, and I appreciate your kind words!
Super helpful, patient, kept us up to date the whole time and answered all our questions - as always!
Reply from Caroline Groves
September 23rd, 2026 03:30 PM
Hauna, I'm pleased to know that you found me very helpful and patient during your experience with Flat Branch Home Loans. It's important to me to keep you informed and address all your questions. Thank you for your continued trust!
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149