Caroline Groves

Name: Flat Branch Home Loans
Address: 2629 Plaza Pkwy, Wichita Falls, Texas, 76308
Telephone: +1-940-923-0085
Rating: 4.96

Branch Manager | NMLS# 1105394

Flat Branch Home Loans

4.96

(471)

Mortgage

Mortgage Loan Officer

Contact Info

(940) 923-0085

Wichita Falls, TX

https://flatbranchhomeloans.com/team/caroline-groves

Location & Business Hours

Business Hours

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

Thu

8:30 AM to 5 PM

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4.96

(471)

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I felt like I was asking dumb questions but never once was treated as such. Very considerate and thorough on top of incredibly timely responses and processing.

Caroline Groves has received a review with 5 star rating from Brooke S

Caroline made then entire process smooth from start to finish. As a Realtor, I would absolutely recommend Caroline Groves to anyone looking to purchase a home! And I look forward to working together in the future.

Easy and simple!

Caroline and her team were amazing during the entire process! As a first time home buyer I had a ton of questions and they were always available and ready to help explain the process along the way!

Great job and great customer service !

Reply from Caroline Groves

May 22nd, 2026 03:11 PM

Erik, I appreciate your positive feedback. I'm glad to hear that you were satisfied with the customer service. If you have any further questions or need assistance, feel free to reach out.

everything went quickly and smoothly; the team kept me updated on progress

Reply from Caroline Groves

May 22nd, 2026 01:58 PM

Darla, I'm glad to hear that everything went quickly and smoothly for you. Keeping you updated on progress was our priority, and I'm pleased it made a positive impact on your experience.

Caroline and her teams were there for me every set of the way. They answered any questions I had in a timely manner and help make the process a less stressful. I highly recommend them.

Caroline Groves has received a review with 4 star rating from Randall H

I really appreciate the help and advice she was giving, quick response to my question and help with our employers reluctance to provide proof of transfer .

Reply from Caroline Groves

May 18th, 2026 08:46 PM

Randall, I'm thankful for your kind words and pleased that I could assist you with your questions and your employer's situation. It's great to know my advice and quick responses were helpful to you. If you need anything else, please feel free...

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About

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Mortgage Refinance

Specialities

FHA

USDA

Conventional

Down Payment Assistance

First time homebuyers

Refinance