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Caroline Groves
Branch Manager | NMLS# 1105394

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Fast response. Always kept us up to date. Absolutely stellar communication. Super friendly and pleasant staff.
Reply from Caroline Groves
September 14th, 2026 06:45 PM
Isidoro, I'm grateful for your kind feedback. It's good to know that you appreciated the fast response and communication. My goal is always to provide a pleasant experience for you with the help of my team.
This our second time working with Caroline and her team! Absoutley amazing experience! Great communication, friendly, and Very knowledgeable at every turn of the process. Highly recommend.
Reply from Caroline Groves
September 14th, 2026 05:35 PM
Alexandria, I'm pleased to hear that your second experience with me and my team was amazing. It's great to know that you found our communication and knowledge helpful throughout the process. Thank you for your high recommendation!
this was the 2nd time to use Caroline for my clients & a return client says it all! Carolyn Farris C-21
Reply from Caroline Groves
September 14th, 2026 05:35 PM
Carolyn, thank you for trusting me once again with your clients. I'm pleased to know that your experience has been positive enough to bring you back.
Extreme professionalism and punctuality
Reply from Caroline Groves
September 7th, 2026 04:18 PM
Trey, I appreciate your recognition of my professionalism and punctuality. It's great to know that these aspects made a positive impact on your experience with Flat Branch Home Loans.
She made this loan process seamless and easy and quick
Reply from Caroline Groves
August 27th, 2026 04:59 PM
Chance, I'm pleased to hear that the loan process was seamless and quick for you. Thank you for trusting me with your home loan needs at Flat Branch Home Loans.
You guys went to bat with one of the big guys and came out on top!
Reply from Caroline Groves
August 27th, 2026 04:59 PM
Martin, Thank you for trusting Flat Branch Home Loans to handle this for you! Wishing you nothing but the best in your new home.
Caroline is simply the best at what she does! Passionat, and know her stuff! I never have a doubt when I send my clients her way that she will take great care of them and keep me updated in the process! I have worked with Caroline for over...
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Reply from Caroline Groves
August 27th, 2026 04:59 PM
Fallon, I truly appreciate your kind words and long-standing trust over the years. It's always a pleasure to work together and ensure your clients are well taken care of. Thank you for your continued support and confidence in my work at Flat...
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Our experience with Caroline was easy and great. Thank you!
Reply from Caroline Groves
August 20th, 2026 04:25 PM
Dustin, I appreciate your kind words and am happy to hear that your experience with me was easy and great. Thank you for choosing Flat Branch Home Loans!
Caroline is wonderful. She kept us informed and helped to make sure everything went smoothly.
Reply from Caroline Groves
August 19th, 2026 02:21 PM
Ashley, I'm glad to hear that you had a wonderful experience working with me. Keeping you informed and ensuring a smooth process is always my goal. Thank you for your kind words!
I was so nervous for the home buying process and the "unknown" . Caroline's team. Was spot on, answered any question I or my wife yad which was a ton, and never seemed to mind being bothered by our questions. They were always so sweet and nice,...
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Reply from Caroline Groves
August 17th, 2026 02:52 PM
Tyler, I'm so grateful to hear that my team and I could ease your nerves during the home buying process. I'm pleased that we could answer all your questions and make the experience comfortable for you and your wife. Your kind words mean a lot,...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149