Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I really appreciate the help and advice she was giving, quick response to my question and help with our employers reluctance to provide proof of transfer .
Reply from Caroline Groves
May 18th, 2026 08:46 PM
Randall, I'm thankful for your kind words and pleased that I could assist you with your questions and your employer's situation. It's great to know my advice and quick responses were helpful to you. If you need anything else, please feel free...
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Caroline was friendly, reassuring, and got back with information needed in a timely fashion.
Reply from Caroline Groves
May 18th, 2026 08:59 PM
Crystal, I appreciate your kind words. I'm glad to hear that I could provide you with the information you needed promptly and make you feel reassured. If there's anything else you need, please let me know.
I definitely recommend Caroline at Flat Branch Home Loans. She and Jennifer were friendly, responsive and very knowledgable of any questions I had during the process. Buying a home is stressful and they made it so easy.
Reply from Owner
June 15th, 2026 03:45 PM
Dana, I appreciate your recommendation and am glad to hear that you found the process easy with Jennifer and me by your side. It’s nice to know that our knowledge and responsiveness helped make your home-buying experience less stressful. If...
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Caroline and Jennifer were attentive and knowledgeable throughout the entire process . I would definitely recommend Caroline and Flat Branch Mortgage.
Reply from Caroline Groves
May 13th, 2026 06:42 PM
Dana, thank you for your kind words. I'm happy to hear that Jennifer and I could provide you with attentive and knowledgeable service. Your recommendation means a lot to me and the Flat Branch Home Loans team.
It was cozy and the people were very kind and respectful.. everyone had a nice smile
Reply from Owner
June 15th, 2026 03:48 PM
Charles, I'm happy to hear you had a cozy experience with kind and respectful people around you. If there's anything else I can do for you, please let me know.
Because carloline is a great communicate and does her job well
Reply from Caroline Groves
May 13th, 2026 01:20 PM
Charles, I'm grateful for your kind words about my communication and work. It's good to know that you had a positive experience with me. Thank you for sharing!
The whole process of buying a home seems overwhelming, but all the work was taken care of by the team so I could still keep up with life during the process. They were always available to answer questions and make sure everything went smoothly....
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Reply from Owner
June 15th, 2026 03:47 PM
Aaron, I'm pleased to hear that the process felt manageable for you and that we could help you keep up with life during this time. If you have any more questions or need assistance in the future, I'm here to help.
The whole process of buying a home seems overwhelming, but all the work was taken care of by the team so I could still keep up with life during the process.
Reply from Caroline Groves
May 11th, 2026 06:03 PM
Aaron, I appreciate you sharing your experience. I'm pleased to know that my team and I could make the home buying process manageable for you while you kept up with your daily life. Thank you for your kind words.
Easiest loan app ever
Reply from Caroline Groves
July 21st, 2026 02:28 PM
Gary, I appreciate your feedback. I'm glad the loan application process was easy for you. If you have any other questions or need assistance, feel free to reach out.
Easiest loan app ever
Reply from Caroline Groves
May 11th, 2026 05:47 PM
Gary, I'm glad to hear that you found the loan application process easy. Thank you for sharing your experience with me.
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149