Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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closed
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8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
I never really had to wait when questions were asked. I was updated on a regular basis. The team did great at explaining all questions when I did not understand certain things.
Reply from Caroline Groves
June 15th, 2026 03:43 PM
Veronica, I'm pleased to hear that you felt informed and supported throughout the process. It's good to know that my team was able to provide timely updates and clear explanations for your questions. If you need any further assistance, please...
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Caroline is wonderful!!
Reply from Caroline Groves
June 15th, 2026 03:43 PM
Julie, thank you for your kind words! I'm pleased to know you had a positive experience. If there's anything else I can assist you with, please let me know.
I've closed on three houses and this one was by far the best experience. They're friendly and extremely patient, which i really appreciated with all the stresses of buying and selling at the same time.
Reply from Caroline Groves
June 3rd, 2026 01:45 PM
Thank you so much for the feedback Alex! It was an honor to help you with your home purchase!
Always responding in a timely manner
Reply from Caroline Groves
June 3rd, 2026 01:46 PM
Thank you so much Heather for the 5 Star review! It was a pleasure to help you!
Super professional, hard working, and smart is how I would describe Caroline. She is top-shelf. Thanks for all your great assistance to Mary and me.
Reply from Caroline Groves
June 3rd, 2026 01:47 PM
I loved getting to work with you and Mary on this home purchase. Thank you so much for the glowing review!
caroline was amazing. She kept me informed every step of the way. Shewss She was patient and explained everything clearly. The whole process was smooth . I definitely will recommend her and Flat Branch
Reply from Caroline Groves
June 3rd, 2026 01:47 PM
Thank you so much for the glowing review Jill! It was an honor to help you with your home purchase!
great service
Reply from Caroline Groves
June 3rd, 2026 01:47 PM
Thank you for this great review! Congratulations!
From day 1 until closing.....Amazing communication! friendly, very knowledgeable. In a world where there's so much uncertainty we were truly blessed to have found a lender who holds strong to their word and very much values what they do.
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Reply from Caroline Groves
June 3rd, 2026 01:48 PM
Thank you so much for this wonderful review! It was a pleasure to help you with this move to Texas. Wishing you the absolute best!
Caroline Groves has received a review with 5 star rating from Ashley J
Reply from Owner
June 3rd, 2026 01:51 PM
Thank you for the great review, Ashley! We loved helping you become a homeowner!
Caroline and team were amazing through the entire process. I have dreamed of owning my own home for so long and they couldnt have been more helpful. Jennifer in underwriting was also amazing to work with. thankful to all for helping me cross...
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Reply from Caroline Groves
June 3rd, 2026 01:49 PM
We are thankful to help you with becoming a homeowner. Thanks so much for the glowing review!
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149