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Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Pleasant and friendly staff. Honest submissions
Reply from Owner
June 15th, 2026 03:30 PM
Thank you so much Christfelly for the great review. We appreciate you and were honored to help!
Nice and pleasant to work with
Honest with answering questions
Felt comfortable and built trust
Thank
Reply from Caroline Groves
June 15th, 2026 03:34 PM
Christfelly, I appreciate your kind words and am glad to hear that you felt comfortable and trusted the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
This was my first time buying a house and they made the process organized and as easy as possible!
Reply from Caroline Groves
June 15th, 2026 03:34 PM
Heather, I'm glad to hear that your first home-buying experience was organized and easy with us. If you have any more questions or need further assistance in the future, I'm here to help.
Everyone was super friendly and nice they were very patient with us and very helpful throughout the process
Reply from Caroline Groves
June 15th, 2026 03:40 PM
Damien, I'm pleased to hear that you found everyone friendly and helpful. It's important to me that you felt supported and had a positive experience throughout the process. If you need any more assistance, I'm here to help.
Everyone was incredibly sweet, and took the time to thoroughly explain and answer questions. For first-time homeowners, this experience was as easy and straightforward as it could get.
Reply from Caroline Groves
June 15th, 2026 03:40 PM
Abigale, I'm happy you found the experience easy and straightforward as a first-time homeowner. It's great to know that everyone took the time to explain and answer all your questions. If you ever need more assistance, I'm here to help.
Easy and very fast.
Reply from Caroline Groves
June 15th, 2026 03:41 PM
Bernabe, I'm glad to know that the process was easy and very fast for you. If you have any other questions or need further assistance, I'm here to help.
It was straight forward and easy to do
Reply from Caroline Groves
June 15th, 2026 03:41 PM
Steven, I'm happy to hear that the process was straightforward and easy for you. If there's anything else you need or any questions arise, feel free to reach out.
Caroline Groves has received a review with 5 star rating from Debra's F
Reply from Owner
June 15th, 2026 03:41 PM
Debra, thank you for the great rating! I appreciate your support and am here if you need anything else.
Got word quickly
Reply from Caroline Groves
June 15th, 2026 03:42 PM
Debra, I'm happy to hear that you received information promptly. If there's anything more you need or any questions arise, please feel free to reach out to me.
Caroline Groves is AWESOME. She work very hard for me and my husband. Got us the best rate, answered our questions, even on weekends. Nothing stoped her. Thank you Caroline.
Reply from Caroline Groves
June 15th, 2026 03:42 PM
Mary, I appreciate your kind words. I'm glad I could work hard for you and your husband to secure the best rate and be there to answer your questions, even on weekends. If you need any further assistance, please feel free to reach out.
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149