Top 5%
Caroline Groves
Branch Manager | NMLS# 1105394
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Working with Caroline is always easy and fun. She’s a great communicator and goes above and beyond to help the clients feel confident and cared for. She makes herself available and there doesn’t seem to be any hurdle she can’t overcome. The...
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Reply from Caroline Groves
September 29th, 2024 12:46 PM
Thank you so much, Hannah, for your kind words and 5-star rating. It's always a pleasure working with you, and I'm delighted that you found my communication and dedication to clients satisfying. I'm thrilled to hear that you appreciate the...
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Caroline Groves has received a review with 5 star rating from Roxanne L
Caroline and her team are wizards! Idk how she managed to get my family this house in the incredibly short amount of time. She is amazing.
Reply from Caroline Groves
September 7th, 2024 01:38 PM
I'm genuinely thrilled to hear such positive feedback, Roxanne. It was a pleasure to assist you and your family in finding your dream house. I always strive to make the process as efficient as possible for my clients, so I'm glad we were able...
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Caroline and the Flat Branch Lending team are professional, knowledgeable, and highly responsive. The local expertise that Caroline brings to the table is invaluable in sidestepping lending issues before they become issues. You are in great...
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Caroline and the whole Flat Branch team were excellent with which to work. They were highly responsive in general and especially if I had any questions that needed addressed. Once the question was posed, it was clear they stayed on that item...
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Reply from Caroline Groves
September 26th, 2024 02:30 PM
Whitney, thank you for the glowing review! I'm delighted to hear that you had a positive experience with our Flat Branch team and that our dedication to addressing your concerns promptly and effectively met your expectations. It's incredibly...
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Top notch service from Caroline and her team throughout the entire home purchase process !
Reply from Caroline Groves
August 31st, 2024 11:44 PM
Thank you so much, Chance! We are thrilled that you had a great home buying experience with us at Flat Branch Home Loans. Your satisfaction is our top priority and it was a pleasure to assist you. We hope to have the opportunity to work with...
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Caroline at Flat Branch Home Loans is hands down one of the easiest people to work with, she started answering questions long before our home search started and has yet to stop answering questions a week after closing. Caroline made the home...
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Reply from Caroline Groves
August 31st, 2024 02:13 PM
Thank you so much for your kind words, Emily. It was a pleasure to assist you during your home buying process. I always strive to provide thorough and attentive service, and I'm glad to hear that you felt assured and supported throughout your...
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When we had questions, they got answered. When we got wrinkles, they got ironed out. Y'all made sure that we did feel left adrift in the ocean.
Reply from Caroline Groves
August 31st, 2024 12:23 PM
Thank you for taking the time to share your experience, Kendra! I'm delighted to hear that my team and I at Flat Branch Home Loans were able to provide the support and answers you needed. We're here to smooth out any bumps in the road and ensure...
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Caroline Groves has received a review with 5 star rating from James H
Caroline stayed in touch with me throughout this entire process. She encouraged me when I became hopeless and she helped lift my spirits when the stress became unbearable. I wish everyone that I dealt with had her compassion and insight.
Reply from Caroline Groves
August 21st, 2024 08:35 AM
I'm truly touched by your kind words, James. It was a pleasure to work with you through the home loan process. It's always my goal to lend an empathetic ear and provide support wherever I can. It's wonderful to know that I succeeded in making...
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149