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Caroline Groves - Branch Manager | NMLS# 1105394 in Wichita Falls, TX
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Caroline Groves

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Branch Manager | NMLS# 1105394

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Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • Encompass
    A
    Amy H
    WICHITA FALLS, TX
    Posted on August 10th, 2024 02:46 PM
    Caroline is very professional and knowledgeable!! I lenjoy working with her!
    Reply from Caroline Groves
    August 20th, 2024 02:50 PM
    Thanks for the fantastic review, Amy! I'm thrilled to hear that you enjoyed working with me. Your positive feedback means a lot and it motivates me to continue providing excellent service. Looking forward to assisting you with your future home...
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  • Encompass
    A
    Ashley H
    BURKBURNETT, TX
    Posted on August 8th, 2024 02:09 PM
    Caroline went above and beyond at all hours of the day. She kept great communication through out the entire process.
    Reply from Caroline Groves
    August 18th, 2024 02:13 PM
    Thank you so much for the stellar review, Ashley! I'm thrilled to hear that you were satisfied with the communication and the overall process. Your satisfaction is my top priority and I'm glad I could provide a positive experience for you....
    read more
  • Encompass
    D
    Debbie V
    WICHITA FALLS, TX
    Posted on August 1st, 2024 04:53 PM
    All my clients always tell me what a wonderful experience they had working with Caroline! She gets the job done and answers her phone! We appreciate a lender who is available when we need her!
    Reply from Caroline Groves
    August 1st, 2024 07:56 PM
    Thank you so much for this wonderful review! It is always a pleasure to help you and your clients. You are a phenomenal agent to work with!
  • 3rd Party Review
    J
    James M
    Wichita Falls, TX
    Posted on July 31st, 2024 12:00 AM
    5 star customer review
  • 3rd Party Review
    T
    Travis G
    WICHITA FALLS, TX
    Posted on July 26th, 2024 12:00 AM
    5 star customer review
  • 3rd Party Review
    W
    Wilmer V
    Petrolia, TX
    Posted on July 15th, 2024 12:00 AM
    Everyone at Flat Branch has been very helpful and professional. The Home Loan was easy and without any stress whatsoever. I was helped every step of the way, and their transparency made the process very pleasant. I am happy to be part of the...
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  • 3rd Party Review
    J
    John S
    PANHANDLE, TX
    Posted on July 12th, 2024 12:00 AM
    Caroline is top notch. We’ve used her for two house purchases. After this crazy hunt in this crazy market, I hope we go 20 years before we look for another. But, Caroline always had our back. She communicated with us - even over her trips and...
    read more
  • 3rd Party Review
    P
    Patricia C
    WICHITA FALLS, TX
    Posted on June 25th, 2024 12:00 AM
    Communication was minimal. Offering tips and helpful ways to achieve a loan was not forthcoming. In all I received the loan I needed for me by my adjusting of funds and loan amount.
  • 3rd Party Review
    J
    John S
    PANHANDLE, TX
    Posted on June 21st, 2024 12:00 AM
    Caroline is top notch. We’ve used her for two house purchases. After this crazy hunt in this crazy market, I hope we go 20 years before we look for another. But, Caroline always had our back. She communicated with us - even over her trips and...
    read more
  • 3rd Party Review
    G
    Garett M
    WICHITA FALLS, TX
    Posted on May 14th, 2024 12:00 AM
    Caroline and the staff were very helpful and gave the time to make this transition on of the easiest possible. We appreciate everything that was done. Thank you all so much
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    About
    Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Mortgage Refinance
    Specialities
    FHA
    VA
    USDA
    Conventional
    Down Payment Assistance
    First time homebuyers
    Refinance
    DSCR
    View All
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    Positions
    • Flat Branch Home Loans - Branch Manager
      Sep 21st, 2021 - Current
    Memberships
    • Homes for Heroes
    • Wichita Falls Association of Realtors
    • North Texas Homebuilder Association
    • View All
    Addresses and Serving Areas

    Year Started

    2014
    Licenses
    • NMLS# 1105394
    Awards
    Homes for Heroes S...
    Achievements
    • Scotsman Guide Top Originator
    Hobbies
    • Gymnastics
    • Tennis
    • Fishing
    • View All
    Disclaimer
    Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149