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Caroline Groves
Branch Manager | NMLS# 1105394

Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always en... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Caroline is very professional and knowledgeable!! I lenjoy working with her!
Reply from Caroline Groves
August 20th, 2024 02:50 PM
Thanks for the fantastic review, Amy! I'm thrilled to hear that you enjoyed working with me. Your positive feedback means a lot and it motivates me to continue providing excellent service. Looking forward to assisting you with your future home...
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Caroline went above and beyond at all hours of the day. She kept great communication through out the entire process.
Reply from Caroline Groves
August 18th, 2024 02:13 PM
Thank you so much for the stellar review, Ashley! I'm thrilled to hear that you were satisfied with the communication and the overall process. Your satisfaction is my top priority and I'm glad I could provide a positive experience for you....
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All my clients always tell me what a wonderful experience they had working with Caroline! She gets the job done and answers her phone! We appreciate a lender who is available when we need her!
Reply from Caroline Groves
August 1st, 2024 07:56 PM
Thank you so much for this wonderful review! It is always a pleasure to help you and your clients. You are a phenomenal agent to work with!
5 star customer review
5 star customer review
Everyone at Flat Branch has been very helpful and professional. The Home Loan was easy and without any stress whatsoever. I was helped every step of the way, and their transparency made the process very pleasant. I am happy to be part of the...
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Caroline is top notch. We’ve used her for two house purchases. After this crazy hunt in this crazy market, I hope we go 20 years before we look for another. But, Caroline always had our back. She communicated with us - even over her trips and...
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Communication was minimal. Offering tips and helpful ways to achieve a loan was not forthcoming. In all I received the loan I needed for me by my adjusting of funds and loan amount.
Caroline is top notch. We’ve used her for two house purchases. After this crazy hunt in this crazy market, I hope we go 20 years before we look for another. But, Caroline always had our back. She communicated with us - even over her trips and...
read more
Caroline and the staff were very helpful and gave the time to make this transition on of the easiest possible. We appreciate everything that was done. Thank you all so much
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About
Because no two borrowers come with the same background, each process is tailored to your personal goals, aspirations and milestones. Home buyers come through our door starting somewhere different all the time, but the journey will always end at the home you’ve been working hard for. All of our products are designed with you alongside, so your loan will be shaped perfectly for your wants and needs.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
FHA
VA
USDA
Conventional
Down Payment Assistance
First time homebuyers
Refinance
DSCR
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Positions
- Flat Branch Home Loans - Branch ManagerSep 21st, 2021 - Current
Memberships
- Homes for Heroes
- Wichita Falls Association of Realtors
- North Texas Homebuilder Association
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Addresses and Serving Areas
Primary Serving Area
Year Started
2014
Licenses
- NMLS# 1105394
Awards
Homes for Heroes S...
Achievements
- Scotsman Guide Top Originator
Hobbies
- Gymnastics
- Tennis
- Fishing
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Disclaimer
Flat Branch Home Loans is an Equal Housing Lender © 2006 - 2024 A Division of Flat Branch Mortgage Inc NMLS# 224149